ACCOUNTS RECEIVABLE MANAGEMENT CHECKLIST

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--- CUSTOMER ONBOARDING & CREDIT APPROVAL ---
[ ] Customer Legal Name
[ ] Tax Identification Number (TIN/VAT)
[ ] Credit Limit Approved (Yes, No)
[ ] Approved Credit Limit Amount
[ ] Credit Review Date
[ ] Credit Reference Documents
[ ] Required Verification Steps Completed (ID/Business Registration Verified, Credit Bureau Report Reviewed, Bank Reference Confirmed, Trade Reference Checked)
[ ] Credit Manager Approval

--- INVOICING & BILLING ACCURACY ---
[ ] Invoice Date
[ ] Invoice Number
[ ] Total Invoice Amount
[ ] Billing Status (Draft, Pending Approval, Sent to Client, Completed)
[ ] Verification Checklist (Line items match Purchase Order, Tax rates applied correctly, Shipping/Freight charges included, Discount/Promotion applied)
[ ] Supporting Documentation (PO or Delivery Note)
[ ] Discrepancy Notes

--- PAYMENT PROCESSING & APPLICATION ---
[ ] Payment Received Date
[ ] Payment Amount
[ ] Payment Method (ACH/Electronic Transfer, Credit Card, Check, Wire Transfer, Cash)
[ ] Reference Number (Check # or Transaction ID)
[ ] Applied Invoices (Invoice #1001, Invoice #1002, Invoice #1003)
[ ] Payment Remittance Advice or Receipt
[ ] Notes on Discrepancies or Short Payments
[ ] Processor Verification

--- ACCOUNTS RECEIVABLE MONITORING ---
[ ] Date of Aging Report Review
[ ] Aging Category Reviewed (0-30 Days, 31-60 Days, 61-90 Days, Over 90 Days)
[ ] Total Outstanding Balance Amount
[ ] Discrepancies Identified (Unapplied Credits, Missing Invoice Numbers, Incorrect Customer Information, Price/Quantity Mismatches)
[ ] Reviewer Comments & Notes
[ ] Upload Aging Report PDF
[ ] Reviewer Approval Signature

--- COLLECTIONS & FOLLOW-UP PROCEDURES ---
[ ] Follow-up Date
[ ] Follow-up Method (Email, Phone Call, Physical Mail, SMS/Text)
[ ] Customer Contact Person
[ ] Communication Notes
[ ] Follow-up Outcome (Promise to Pay, Dispute Raised, Payment Pending, No Response)
[ ] Proof of Communication/Email Thread
[ ] Collector Signature

--- DISPUTE & CREDIT MEMO MANAGEMENT ---
[ ] Dispute Reference Number
[ ] Customer Name
[ ] Dispute Reason Description
[ ] Credit Memo Amount
[ ] Dispute Category (Pricing Error, Damaged Goods, Incorrect Quantity, Service Issue, Duplicate Billing)
[ ] Resolution Deadline
[ ] Supporting Evidence (Photos/Email/Contract)
[ ] Manager Approval Signature

--- RECONCILIATION & MONTH-END CLOSING ---
[ ] Closing Period Date
[ ] Completed Reconciliations (AR Sub-ledger to General Ledger, Bank Statement Reconciliation, Unapplied Credits Review, Revenue Recognition Check)
[ ] Total Outstanding AR Balance
[ ] Discrepancy Notes
[ ] Unresolved Reconciliation Issues
[ ] Reconciliation Supporting Documentation
[ ] Controller Approval

--- BAD DEBT & WRITE-OFF MANAGEMENT ---
[ ] Date of Write-off Request
[ ] Customer Account Name
[ ] Total Amount to be Written Off
[ ] Reason for Write-off (Bankruptcy, Disputed Invoice/Service Issue, Uncollectible/Small Balance, Customer Insolvency, Error in Original Billing)
[ ] Collection Efforts Summary
[ ] Supporting Documentation (e.g., Correspondence or Legal Notice)
[ ] Authorized Manager Approval

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