AUTO REPAIR SHOP EMPLOYEE TRAINING CHECKLIST TEMPLATE

Created by ChecklistGuro (https://checklistguro.com)


--- ORIENTATION & SHOP PROCEDURES ---
[ ] Shop Mission Statement Review
[ ] Employee Name
[ ] Job Title
[ ] Review of Shop Rules & Regulations
[ ] Emergency Contact Information Verified? (Yes, No)
[ ] Start Date
[ ] Explanation of Reporting Structure
[ ] Confidentiality Agreement Acknowledged? (Yes, No)

--- SAFETY TRAINING ---
[ ] Review of Shop Safety Manual
[ ] Personal Protective Equipment (PPE) Usage (Safety Glasses, Gloves, Hearing Protection, Respirator, Steel-Toe Boots)
[ ] Fire Extinguisher Inspection Date
[ ] Last Chemical Spill Response Training
[ ] Emergency Evacuation Route Familiarization (Yes, No)
[ ] Summary of Chemical Handling Procedures
[ ] PPE Inspection Record

--- TOOL & EQUIPMENT USAGE ---
[ ] Equipment: Hydraulic Lift Certification? (Certified, Not Certified, Training Scheduled)
[ ] Torque Wrench Calibration Date (MM/DD/YYYY)
[ ] Diagnostic Scan Tool Software Version
[ ] Welding Machine Safety Checks Completed? (Yes, No, N/A)
[ ] Any Equipment Maintenance Notes or Concerns?
[ ] Air Compressor Pressure Readings within Spec? (Yes, No, N/A)
[ ] Last Equipment Inspection Time

--- DIAGNOSTIC PROCEDURES ---
[ ] Scanner Model Number
[ ] Scan Data Interpretation Notes
[ ] Diagnostic Trouble Codes (DTCs) Found (None, P0100 - Mass Air Flow Circuit Malfunction, P0300 - Random/Multiple Cylinder Misfire Detected, P0420 - Catalyst System Efficiency Below Threshold)
[ ] Diagnostic Tests Performed (Visual Inspection, Smoke Test, Compression Test, Leak Down Test, OBD-II Scan)
[ ] Diagnostic Test Date
[ ] Diagnostic Test Time

--- REPAIR TECHNIQUES (SPECIFIC TO ROLE) ---
[ ] Brake System Repair Certification Level (None, Basic, Intermediate, Advanced)
[ ] Engine Repair Skillset (Select all that apply) (Engine Diagnostics, Engine Rebuilding, Fuel System Repair, Timing System Repair)
[ ] Years of Experience with Transmission Repair
[ ] Describe any specific diagnostic tools you are proficient in.
[ ] Proficiency in Welding Techniques (None, Basic (MIG/Stick), Advanced (TIG/MIG))
[ ] Last Date of Training in Hybrid Vehicle Repair

--- CUSTOMER SERVICE & COMMUNICATION ---
[ ] Greeting Style (Formal, Casual, Friendly)
[ ] Explanation Script for Repairs
[ ] Estimated Call Length (Minutes)
[ ] Handling Complaint Procedure (Escalate to Manager, Attempt Resolution, Offer Discount)
[ ] Example Customer Interaction Notes
[ ] Communication Channels (Phone, Email, Text Messaging, In-Person)
[ ] Last Customer Service Refresher Training

--- ENVIRONMENTAL COMPLIANCE ---
[ ] Review of Hazardous Waste Handling Procedures
[ ] Date of Last Waste Disposal Training
[ ] Used Oil Storage Tank Capacity (gallons)
[ ] Waste Streams Generated (Select all that apply) (Used Oil, Antifreeze, Brake Cleaner, Parts Washer Solvent, Lead-Acid Batteries, Tires)
[ ] Waste Manifest Records (most recent)
[ ] Secondary Containment in Place for Waste Storage? (Yes, No)

--- WARRANTY PROCEDURES ---
[ ] Warranty Claim Description
[ ] Vehicle Mileage at Time of Claim
[ ] Date of Original Vehicle Purchase
[ ] Warranty Type (e.g., Powertrain, Bumper-to-Bumper) (Powertrain, Bumper-to-Bumper, Limited, Federal Emissions)
[ ] Supporting Documentation (e.g., Repair Order, Photos)
[ ] Claim Number (If Applicable)
[ ] Detailed Description of Repair & Parts Used

--- SHOP SOFTWARE & SYSTEMS ---
[ ] Software Version Installed
[ ] User Account Number
[ ] Primary Software Module Used (Estimating, Invoicing, Scheduling, Inventory Management, Customer Relationship Management (CRM))
[ ] Last System Update Date
[ ] Modules Currently Active (Estimating, Invoicing, Scheduling, Inventory Management, CRM, Reporting)
[ ] Login Username

--- CONTINUING EDUCATION & UPDATES ---
[ ] Last Training Completion Date
[ ] Type of Training Completed (ASE Certification, Manufacturer Specific Training, Software Update Training, Customer Service Workshop, Safety Refresher)
[ ] Brief Description of Training Content
[ ] Training Hours Completed
[ ] Next Scheduled Training Date
[ ] Training Provider (ASE, Manufacturer, Online Platform, In-House)

--- END OF TEMPLATE ---
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