AUTO REPAIR SHOP RECALL MANAGEMENT CHECKLIST TEMPLATE

Created by ChecklistGuro (https://checklistguro.com)


--- RECALL NOTIFICATION & VERIFICATION ---
[ ] Notification Received Date
[ ] Manufacturer Recall Notification Details
[ ] Notification Method (Email, Mail, Manufacturer Portal, Other)
[ ] Scan of Recall Notice
[ ] Recall Status Verified? (Yes, No, Pending)
[ ] Verification Notes (if status is 'No' or 'Pending')

--- VEHICLE IDENTIFICATION ---
[ ] Vehicle Identification Number (VIN)
[ ] Vehicle Mileage
[ ] Vehicle Make (Ford, Chevrolet, Toyota, Honda, BMW, Mercedes-Benz)
[ ] Vehicle Model
[ ] Date Vehicle Entered Shop
[ ] Notes on Vehicle Condition (upon entry)

--- CUSTOMER CONTACT & SCHEDULING ---
[ ] Contact Method (Phone, Email, Text Message)
[ ] Call Attempts
[ ] Contact Date
[ ] Contact Time
[ ] Contact Notes
[ ] Appointment Scheduled Date
[ ] Appointment Scheduled Time
[ ] Appointment Status (Scheduled, Confirmed, Rescheduled, Cancelled)

--- REPAIR PROCEDURE REVIEW ---
[ ] Review Manufacturer's TSB/Repair Bulletin
[ ] Note Specific Instructions & Cautions
[ ] Repair Bulletin Version Confirmed? (Yes, No)
[ ] TSB/Bulletin Revision Number
[ ] Date of Review
[ ] Technician Signature (Review Confirmation)

--- PARTS PROCUREMENT ---
[ ] Quantity Ordered
[ ] Supplier (Manufacturer, Parts Dealer A, Parts Dealer B)
[ ] Part Number
[ ] Supplier Contact Person
[ ] Order Date
[ ] Purchase Order Number
[ ] Estimated Delivery Date

--- REPAIR EXECUTION ---
[ ] Detailed Repair Procedure Followed
[ ] Technician Hours Spent
[ ] Mileage at Time of Repair
[ ] Photos/Videos of Repair (if applicable)
[ ] Repair Outcome (Successful, Partial, Unsuccessful)
[ ] Date of Repair Completion
[ ] Time of Repair Completion

--- DOCUMENTATION & RECORD KEEPING ---
[ ] Recall Claim Number
[ ] Vehicle Mileage at Repair
[ ] Repair Completion Date
[ ] Repair Start Time
[ ] Technician Notes/Observations
[ ] Repair Order Scan
[ ] Technician Signature
[ ] Parts Used (Select all that apply) (OEM Part, Aftermarket Part)

--- MANUFACTURER REPORTING ---
[ ] Recall Claim Number
[ ] Report Submission Date
[ ] Reporting Method (Online Portal, Email, Mail)
[ ] Summary of Repair Details (for documentation)
[ ] Supporting Documentation (e.g., repair order copy)
[ ] Total Labor Hours Reported

--- CUSTOMER NOTIFICATION & EXPLANATION ---
[ ] Explanation of Recall and Repair
[ ] Mileage at Time of Repair
[ ] Repair Completion Date
[ ] Repair Start Time
[ ] Customer Understanding of Repair (Fully Understands, Partially Understands, Does Not Understand)
[ ] Copy of Repair Order/Invoice (Optional)

--- WARRANTY TRACKING & FOLLOW-UP ---
[ ] Warranty Expiration Date
[ ] Mileage at Warranty Start
[ ] Notes on Warranty Claim Status
[ ] Warranty Claim Status (Pending, Submitted, Approved, Rejected, Completed)
[ ] Claim Amount (if applicable)
[ ] Supporting Documentation (Invoices, Photos)
[ ] Date of Warranty Submission

--- END OF TEMPLATE ---
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