AUTOMOTIVE RECALL CAMPAIGN MANAGEMENT CHECKLIST

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--- RECALL IDENTIFICATION & NOTIFICATION ---
[ ] Recall Notification Date
[ ] Recall Notification Summary
[ ] Recall Severity Level (Low, Moderate, High, Critical)
[ ] Manufacturer Contact Person
[ ] Manufacturer Contact Phone Number
[ ] Copy of Recall Notification Document

--- VEHICLE IDENTIFICATION & INVENTORY ---
[ ] Vehicle Identification Number (VIN)
[ ] Year of Manufacture
[ ] Make (Ford, Chevrolet, Toyota, Honda, BMW, Mercedes-Benz)
[ ] Model
[ ] Current Mileage
[ ] Date of Vehicle Acquisition
[ ] Affected Vehicle Types (if applicable) (Sedan, SUV, Truck, Van)

--- CUSTOMER NOTIFICATION & COMMUNICATION ---
[ ] Recall Notification Letter Draft
[ ] Notification Method (Mail, Email, Phone Call, SMS)
[ ] Number of Letters Sent
[ ] Number of Emails Sent
[ ] Date of First Notification
[ ] Call Script for Phone Notifications
[ ] Customer Communication Channels Tracked (Mail Tracking, Email Tracking, Phone Call Log, SMS Tracking)

--- SERVICE SCHEDULING & WORKFLOW ---
[ ] Vehicle Identification Number (VIN)
[ ] Technician Assignment (Technician A, Technician B, Technician C)
[ ] Scheduled Appointment Date
[ ] Scheduled Appointment Time
[ ] Estimated Repair Duration (Hours)
[ ] Recall Campaign Status (Scheduled, In Progress, Completed)
[ ] Customer Contact Name

--- REPAIR EXECUTION & DOCUMENTATION ---
[ ] Vehicle Mileage at Repair
[ ] Technician Notes & Observations
[ ] Parts Replaced (Select all that apply) (Part A, Part B, Part C, Other)
[ ] Repair Completion Date
[ ] Repair Start Time
[ ] Technician Signature
[ ] Supporting Photos/Documents (if applicable)

--- PARTS MANAGEMENT & PROCUREMENT ---
[ ] Part Quantity Required
[ ] Part Source (OEM, Aftermarket, etc.) (OEM, Aftermarket, Supplier A, Supplier B)
[ ] Order Date
[ ] Order Notes/Special Instructions
[ ] Order Cost
[ ] Shipping Method (Standard, Expedited, Overnight)
[ ] Expected Delivery Date

--- COMPLIANCE & REPORTING ---
[ ] Recall Campaign Start Date
[ ] Total Affected Vehicles Identified
[ ] Vehicles Repaired to Date
[ ] Recall Campaign Status (Not Started, In Progress, Completed, On Hold)
[ ] Notes on Compliance or Deviations
[ ] Supporting Documentation
[ ] Reporting Authority (Internal Management, Manufacturer, Regulatory Agency)
[ ] Last Reporting Date

--- RECORD KEEPING & ARCHIVING ---
[ ] Recall Campaign Start Date
[ ] Recall Campaign End Date
[ ] Total Vehicles Affected (Initial Estimate)
[ ] Vehicles Repaired to Date
[ ] Notes on Recall Campaign Progress & Challenges
[ ] Scanned Recall Notification Document
[ ] Recall Campaign Status (Not Started, In Progress, Completed, Paused)
[ ] Service Manager Signature (Confirmation of Completion)

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