BACKORDER MANAGEMENT AND NOTIFICATION PROCESS

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[ ] Identify Backordered Items: Retrieve all order entries where the status is 'Backordered' and the fulfillment date is overdue.
[ ] Calculate Total Backorder Value: Sum the total monetary value of all identified backordered items to assess financial impact.
[ ] Calculate Delay Duration: Calculate the number of days between the original promised delivery date and the current date.
[ ] Update Order Status: Update the 'Last Checked' timestamp and 'Current Status' in the Order Data Model.
[ ] Assign Procurement Review: Create a task for the Procurement Manager to investigate the cause of the stock shortage.
[ ] Fetch Supplier Lead Times: Retrieve data from the Supplier Model to find updated estimated delivery dates for the missing items.
[ ] Calculate New Estimated Delivery Date: Add the retrieved supplier lead time to the current date to project a new delivery window.
[ ] Create Backorder Incident Log: Create a new entry in the 'Incident Log' data model to document the delay and the mitigation plan.
[ ] Notify Customer of Delay: Send an automated email to the customer containing the order details and the new estimated delivery date.
[ ] Alert Warehouse Manager: Send an SMS alert to the Warehouse Manager if the backorder value exceeds a certain threshold.
[ ] Update Inventory Records: Create a task for the Inventory Clerk to adjust expected stock arrival quantities in the system.
[ ] Generate Weekly Backorder Report: Create a summary report for stakeholders showing backorder trends, aging, and total revenue at risk.
[ ] Clear Resolved Backorder Alerts: Delete temporary notification entries or alerts once the order has been moved to 'Fulfilled' status.

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