BUG TRACKING AND RESOLUTION PROCESS

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[ ] Log Bug Report: Create a new entry in the 'Bug Report' data model when a user reports an issue.
[ ] Update Bug Severity: Update the severity level field in the Bug Report entry based on initial triage.
[ ] Assign Triage Task: Create a task for the QA Lead to review and validate the reported bug.
[ ] Fetch Related Issues: Get existing entries from the Bug Data Model to check for duplicate reports.
[ ] Mark as Duplicate: Update the status of the incoming bug entry to 'Duplicate' if a match is found.
[ ] Assign Developer to Fix: Create a task for the assigned developer once the bug is validated.
[ ] Calculate SLA Deadline: Execute a formula to determine the resolution deadline based on Severity and Time of Entry.
[ ] Set Resolution Deadline: Update the 'Due Date' field in the Bug Report entry with the calculated SLA date.
[ ] Notify Reporter: Send an email to the original reporter confirming the bug has been received and assigned.
[ ] QA Verification Task: Create a task for the QA team once the developer marks the bug task as 'Resolved'.
[ ] Update Bug Status to Resolved: Update the Bug Report entry status to 'Ready for Testing'.
[ ] Retrieve Developer Notes: Get the technical notes from the developer's task to include in the final report.
[ ] Finalize Bug Status: Update the Bug Report entry to 'Closed' after successful QA verification.
[ ] Calculate Monthly Bug Volume: Aggregate the total number of bug entries created within the current month.
[ ] Calculate Average Resolution Time: Aggregate the duration between 'Created Date' and 'Closed Date' to find the average time to fix.
[ ] Generate Monthly Quality Report: Create a summary report based on aggregated bug metrics and task completion rates.
[ ] Send Management Summary: Send an email to the Product Manager containing the Monthly Quality Report.

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