BUG TRACKING AND RESOLUTION WORKFLOW

Created by ChecklistGuro (https://checklistguro.com)

[ ] Create Bug Report: Initialize a new entry in the Bug Data Model with details like severity, description, and reporter.
[ ] Update Bug Status: Update the status of the bug entry (e.g., New, In Progress, Resolved, Closed) as it moves through the workflow.
[ ] Assign Developer: Create a task assigned to a specific developer to investigate and fix the reported bug.
[ ] Fetch Related Issues: Retrieve existing entries from the Bug Data Model to check for duplicate reports or related historical bugs.
[ ] QA Verification Task: Create a task for the QA Engineer to verify the fix once the developer marks the bug as 'Resolved'.
[ ] Verification Checklist: A set of sub-tasks within the QA task to ensure reproduction steps are followed and regression is checked.
[ ] Calculate Resolution Time: Calculate the duration between 'Created Date' and 'Resolved Date' to track SLA compliance.
[ ] Calculate Bug Density: Aggregate all bug entries to calculate the average number of high-severity bugs currently open.
[ ] Notify Reporter: Send an automated email to the original reporter when the bug status changes to 'Resolved'.
[ ] Alert Developer: Send an email notification to the assigned developer when a new high-priority bug is assigned to them.
[ ] Log Fix Details: Update the bug entry with the 'Resolution Notes' and 'Root Cause' provided by the developer.
[ ] Weekly Bug Summary Report: Generate a report summarizing the number of resolved vs. unresolved bugs for stakeholders.
[ ] Remove Duplicate Entry: Delete a bug entry if it is identified as a complete duplicate of an existing record.
[ ] Urgent P0 Alert: Send an SMS alert to the On-Call Engineer if a bug is flagged with 'Critical' severity.

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