BUS PASSENGER COUNTING & LOAD MANAGEMENT AUDIT CHECKLIST - PUBLIC TRANSIT

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--- AUTOMATED PASSENGER COUNTING SYSTEM (APCS) FUNCTIONALITY ---
[ ] APCS Accuracy Rate (%)
[ ] Last APCS System Sync Time
[ ] APCS System Status (Operational, Degraded, Offline, Maintenance)
[ ] Number of Malfunctioning Sensors
[ ] Last Calibration Date
[ ] Description of any Errors/Issues
[ ] Data Transmission Method (Wired, Wireless)

--- MANUAL PASSENGER COUNTING PROCEDURES ---
[ ] Estimated Passengers Boarding (First 5 Minutes)
[ ] Estimated Passengers Alighting (First 5 Minutes)
[ ] Method Used for Passenger Count (e.g., Visual Estimation, Tally Counter) (Visual Estimation, Tally Counter, Other (Specify in Long Text))
[ ] Details of 'Other' Counting Method (If Selected)
[ ] Time of Passenger Count
[ ] Notes/Observations about Manual Count
[ ] Did count match APCS Data (if applicable)? (Yes, No, Not Applicable)

--- DRIVER LOAD MANAGEMENT PRACTICES ---
[ ] Observed Passenger Count (Boarding)
[ ] Maximum Permitted Passenger Capacity
[ ] Did Driver Adhere to Load Limits? (Yes, No, N/A)
[ ] Driver Comments on Load Conditions
[ ] Were Passengers Properly Instructed? (Yes, No, N/A)
[ ] Time of Observation
[ ] Details of any Overcrowding Issues

--- PASSENGER INFORMATION & ANNOUNCEMENTS ---
[ ] Clarity of Announcements (Capacity) (Excellent, Good, Fair, Poor)
[ ] Timeliness of Announcements (Service Disruptions) (Immediate, Within 5 Minutes, Within 10 Minutes, Delayed)
[ ] Number of Announcements Regarding Capacity in Last Hour
[ ] Language Options Available (If Applicable) (English Only, English & Spanish, Multiple Languages, Not Applicable)
[ ] Time of Last Capacity Announcement
[ ] Notes on Effectiveness of Announcements

--- SECURITY & CROWD CONTROL ---
[ ] Observed Passenger Density at Peak Times
[ ] Presence of Crowd Control Barriers/Fencing? (Yes, Properly Maintained, Yes, Requires Maintenance, No, Not Applicable)
[ ] Effectiveness of Staff Presence for Crowd Management (Highly Effective, Effective, Adequate, Inadequate, Not Present)
[ ] Notes on Staff Interaction with Passengers (Crowd Management)
[ ] Location of Recurring Crowd Control Issues (if any)
[ ] Date of Last Crowd Control Incident (if applicable)
[ ] Detailed Observations Regarding Crowd Behavior and Potential Risks

--- REAL-TIME PASSENGER DATA REPORTING ---
[ ] Reporting Interval (minutes)
[ ] Average Passenger Count Reported
[ ] Reporting Accuracy (%)
[ ] Reporting System Used (Automated System A, Automated System B, Manual Reporting)
[ ] Last Data Transmission Date
[ ] Last Data Transmission Time
[ ] Notes on Data Transmission Issues (if any)

--- EQUIPMENT MAINTENANCE & CALIBRATION ---
[ ] Last Calibration Date
[ ] Calibration Counter Reading
[ ] Calibration Start Time
[ ] Infrared Sensor Accuracy (%),
[ ] Calibration Method Used (Factory Default, Manual Adjustment, Third-Party Software)
[ ] Calibration Certificate/Report (Optional)
[ ] Notes/Observations during Calibration

--- COMPLIANCE WITH REGULATIONS ---
[ ] Maximum Passenger Capacity (as per regulation)
[ ] Relevant Regulatory Body (Local Transportation Authority, State Department of Transportation, Federal Transit Administration)
[ ] Summary of Applicable Regulations
[ ] Date of Last Regulatory Review
[ ] Regulations Currently in Effect (Select all that apply) (Passenger Load Limits, Standing Passenger Limits, Emergency Exit Procedures, Wheelchair Accessibility Requirements)
[ ] Copy of Current Regulatory Documents

--- INCIDENT REPORTING & REVIEW ---
[ ] Date of Incident
[ ] Time of Incident
[ ] Detailed Description of Incident
[ ] Estimated Number of Passengers Involved
[ ] Severity Level (e.g., Minor, Moderate, Major) (Minor, Moderate, Major)
[ ] Contributing Factors (Select all that apply) (Mechanical Failure, Traffic Congestion, Weather Conditions, Communication Breakdown, Other)
[ ] Actions Taken to Mitigate Situation
[ ] Supporting Documentation (Photos, Videos, etc.)
[ ] Incident Location (GPS Coordinates)
[ ] Recommendations for Preventative Measures

--- STAFF TRAINING AND AWARENESS ---
[ ] Has driver received initial passenger counting training? (Yes, No, N/A - No Counting Required)
[ ] Date of last passenger counting refresher training
[ ] Number of staff trained on passenger counting procedures
[ ] Topics covered in passenger counting training: (Manual Counting Techniques, APCS Operation & Troubleshooting, Load Limit Awareness, Communication Procedures, Incident Reporting, Safety Protocols)
[ ] Briefly describe the content of the staff training program.
[ ] Are visual aids (posters, videos) used to reinforce passenger counting best practices? (Yes, No, Partially)
[ ] Upload copy of training materials (e.g., manual, presentation)

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