CRM DATA CLEANSING CHECKLIST Created by ChecklistGuro (https://checklistguro.com) --- DATA SOURCE ASSESSMENT --- [ ] Describe the primary data sources being assessed (e.g., spreadsheets, legacy systems, other CRMs). [ ] Estimated total number of records in the primary data source. [ ] Data Source Accessibility (Fully Accessible, Partially Accessible (Requires assistance), Limited Access (Requires special permissions)) [ ] Last Data Source Audit Date [ ] Briefly outline any known data quality issues or concerns regarding the source(s). --- DATA PROFILING --- [ ] Total Records Analyzed [ ] Number of Null Values in 'FirstName' Field [ ] Number of Records with Invalid Email Format [ ] Data Type of 'City' Field (in Source System) (Text, Number, Date) [ ] Potential Issues Identified (Select all that apply) (Inconsistent Formatting, Missing Data, Invalid Values, Data Type Mismatch) [ ] Detailed Notes on Data Quality Issues Observed --- STANDARDIZATION & FORMATTING --- [ ] Naming Convention for Contacts (First Name Last Name, Last Name, First Name, Company Preferred) [ ] Address Formatting Standard (USPS Standard, International Standard, Company Preferred) [ ] Phone Number Length Verification (digits) [ ] Date Format Standardization (MM/DD/YYYY, DD/MM/YYYY, YYYY-MM-DD) [ ] Standardized Country Code Format (e.g., +1) --- DEDUPLICATION --- [ ] Record Count Before Deduplication [ ] Deduplication Method (Exact Match, Fuzzy Matching (e.g., Phonetic), Manual Review) [ ] Matching Criteria (Select all that apply) (First Name, Last Name, Email Address, Phone Number, Company Name, Address) [ ] Number of Potential Duplicates Identified [ ] Resolution Strategy for Duplicates (Merge Records, Delete Duplicate, Mark for Review) [ ] Number of Records Merged [ ] Number of Records Deleted --- DATA ENRICHMENT --- [ ] Select Data Enrichment Services Used (Address Verification, Email Append, Phone Number Append, Firmographic Data, Social Media Profiles) [ ] Percentage of Records Enriched [ ] Summary of Enrichment Logic & Rules [ ] Sample Enriched Data File [ ] Data Enrichment Provider (Clearbit, ZoomInfo, Hunter.io, Dun & Bradstreet, Other) [ ] Notes on Data Quality Post-Enrichment --- DATA VALIDATION RULES --- [ ] Phone Number Length [ ] Postal Code Length [ ] Country Selection (United States, Canada, United Kingdom, Other) [ ] Date of Birth (Future Date Check) [ ] Job Title Format (Standardized, Free Text) [ ] Account Number Format [ ] Required Fields (First Name, Last Name, Email Address, Company Name) --- DATA MIGRATION & INTEGRATION --- [ ] Number of Records to Migrate [ ] Migration Approach (Full/Incremental) (Full Migration, Incremental Migration) [ ] Planned Migration Start Date [ ] Estimated Migration Duration [ ] Mapping of Source and Target Fields (Detailed) [ ] Data Transformation Rules Applied (Case Conversion, Date Formatting, Address Standardization, Concatenation) [ ] Sample Data File (for testing) --- DATA SECURITY & COMPLIANCE --- [ ] Data Encryption Method (At Rest Encryption, In Transit Encryption, Both) [ ] Access Control Implementation (Role-Based Access, Attribute-Based Access, Least Privilege Principle) [ ] Last Security Audit Date [ ] Number of Active User Accounts [ ] Description of Data Masking Procedures (if applicable) [ ] Compliance Standard Adherence (Select all that apply) (GDPR, CCPA, HIPAA, PCI DSS, Other) [ ] Security Policy Document (upload) --- USER TRAINING & DOCUMENTATION --- [ ] Training Materials Overview [ ] Training Modules Covered (Data Entry Procedures, Report Generation, CRM Navigation, Security Protocols, Workflow Automation) [ ] Training Completion Deadline [ ] Number of Users Trained [ ] User Training Records (e.g., attendance sheets) [ ] Summary of Key Training Points --- ONGOING MONITORING & MAINTENANCE --- [ ] Last Data Quality Audit Date [ ] Number of Duplicate Records Detected (Monthly) [ ] Data Quality Monitoring Tool Used (Built-in CRM Tools, Third-Party Tool, Manual Review) [ ] Next Scheduled Data Quality Review [ ] Summary of Recent Data Quality Issues & Resolutions [ ] Current Data Quality Risk Level (Low, Medium, High) --- END OF TEMPLATE --- Transform this text into a digital, automated, and trackable mobile app! Visit: https://checklistguro.com/templates/crm/crm-data-cleansing-checklist (Click "Install Template" to launch your digital inspection tool immediately)