CRM SECURITY AUDIT CHECKLIST

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--- ACCESS CONTROL & PERMISSIONS ---
[ ] Default User Role Assignment Method (Manual, Automated, Hybrid)
[ ] Field-Level Security Enabled? (Yes, No, Review Required)
[ ] Number of Admin Users
[ ] Which Profiles have Access to Sensitive Data? (Sales, Marketing, Support, Management)
[ ] Last Review of User Permissions
[ ] Notes on Role-Based Access Control Implementation

--- PASSWORD POLICIES ---
[ ] Minimum Password Length
[ ] Password Complexity Requirements (Minimum 8 characters, Minimum 10 characters, Minimum 12 characters, Custom (specify in long text))
[ ] Specific Complexity Requirements (e.g., uppercase, lowercase, numbers, symbols - if custom)
[ ] Password Expiration Policy (No Expiration, 30 Days, 60 Days, 90 Days, Custom (specify in long text))
[ ] Password Expiration Customization
[ ] Account Lockout Policy (No Lockout, 3 Incorrect Attempts, 5 Incorrect Attempts, Custom (specify in long text))
[ ] Account Lockout Customization

--- DATA ENCRYPTION ---
[ ] Encryption Method at Rest (AES-128, AES-256, Other (Specify in Long Text))
[ ] Specify Encryption Method (if 'Other' selected)
[ ] Encryption of Data in Transit (TLS 1.2 or higher, SSL 3.0 (Not Recommended), Other (Specify in Long Text))
[ ] Specify Encryption Protocol (if 'Other' selected)
[ ] Encryption Key Rotation Frequency (Days)
[ ] Key Management System (Native CRM Key Management, Third-Party Key Management System, Other (Specify in Long Text))

--- AUDIT LOGGING ---
[ ] Number of Audit Log Entries Reviewed
[ ] Summary of Key Audit Log Findings
[ ] Audit Logging Level (e.g., Error, Warning, Info, Debug) (Error, Warning, Info, Debug)
[ ] Last Audit Log Rotation Date
[ ] Description of Log Retention Policy
[ ] Log Storage Location (e.g., CRM, SIEM) (CRM, SIEM)

--- VULNERABILITY SCANNING ---
[ ] Last Scan Date (YYYY-MM-DD)
[ ] Scanning Tool Used (Internal Tool, Third-Party Tool (Specify Below))
[ ] (If Third-Party) Specify Tool Name and Version
[ ] Number of High Severity Vulnerabilities Found
[ ] Number of Medium Severity Vulnerabilities Found
[ ] Number of Low Severity Vulnerabilities Found
[ ] Vulnerability Categories Scanned (Select All That Apply) (SQL Injection, Cross-Site Scripting (XSS), Authentication Bypass, Information Disclosure, Remote Code Execution, Other (Specify Below))
[ ] (If Other) Specify Other Vulnerability Categories
[ ] Upload Latest Vulnerability Scan Report

--- THIRD-PARTY INTEGRATIONS ---
[ ] Integration Name
[ ] Integration Description
[ ] Data Volume Transferred (approx. per day)
[ ] Authentication Method (API Key, OAuth 2.0, Other)
[ ] Integration Configuration File (if applicable)
[ ] Data Encryption in Transit (HTTPS, TLS, None)

--- DATA BACKUP & RECOVERY ---
[ ] Frequency of Full Data Backups
[ ] Frequency of Incremental/Differential Backups
[ ] Last Full Data Backup Date
[ ] Backup Storage Location(s)
[ ] Backup Storage Type (e.g., On-site, Cloud) (On-site, Cloud, Hybrid)
[ ] Recovery Time Objective (RTO)
[ ] Recovery Point Objective (RPO)
[ ] Recovery Test Procedure Documentation Link

--- COMPLIANCE & REGULATIONS ---
[ ] Applicable Regulations (GDPR, CCPA, HIPAA, PCI DSS, Other (Specify))
[ ] Description of Compliance Efforts
[ ] Last Compliance Review Date
[ ] Number of Data Subject Access Requests (DSARs) Processed Last Year
[ ] Data Residency Requirements (None, EU, US, Other (Specify))
[ ] Compliance Documentation (e.g., Privacy Policy)

--- NETWORK SECURITY ---
[ ] Firewall Configuration Status (Fully Configured, Partially Configured, Not Configured)
[ ] Intrusion Detection/Prevention System (IDS/IPS) Status (Enabled & Active, Enabled but Not Active, Not Enabled)
[ ] Allowed Ports for CRM Access
[ ] Network Segmentation Description
[ ] Last Network Security Assessment Date
[ ] VPN Required for Remote Access? (Yes, No)

--- USER TRAINING & AWARENESS ---
[ ] Describe the CRM security awareness training provided.
[ ] Topics covered in training (select all that apply): (Phishing Awareness, Password Security, Data Handling Best Practices, Reporting Security Incidents, Social Engineering, Device Security)
[ ] Number of users trained:
[ ] Date of last security awareness training:
[ ] Training Delivery Method: (Online Module, In-Person Workshop, Combination)
[ ] Describe any refresher training or ongoing awareness campaigns.

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