CUSTOMS BROKER SELECTION CHECKLIST FOR SUPPLY CHAIN

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--- BROKER CREDENTIALS & LICENSING ---
[ ] Licensed Customs Broker? (Yes, No)
[ ] Broker's License Number
[ ] License Issue Date
[ ] License Expiration Date
[ ] Registered with CBP? (Yes, No)
[ ] CBP Registration Number

--- SERVICE OFFERINGS & EXPERTISE ---
[ ] Specific Customs Procedures Expertise (e.g., Drawback, FTZ) (Drawback, Foreign Trade Zones (FTZ), Bonded Warehousing, Temporary Import Bond (TIB), Others (Specify))
[ ] Industry Specialization (e.g., Automotive, Electronics) (Automotive, Electronics, Pharmaceuticals, Food & Beverage, Textiles, General Merchandise)
[ ] Years of Experience in Customs Brokerage
[ ] Experience with Specific Harmonized System (HS) Codes (Yes, extensive experience, Yes, some experience, No experience)
[ ] Describe any specialized services offered (e.g., Free Trade Agreement (FTA) consulting)

--- TECHNOLOGY & COMMUNICATION ---
[ ] Communication Method Preference (Email, Phone, Portal, Secure Messaging)
[ ] Response Time (Hours)
[ ] Data Security Compliance Standards (ISO 27001, SOC 2, Other (Specify))
[ ] Describe Data Encryption Methods
[ ] EDI Capabilities (Yes, No, Limited)
[ ] Security Policy Document (Optional)

--- COMPLIANCE & RISK MANAGEMENT ---
[ ] Compliance Program Documentation Available? (Yes, No, Partial)
[ ] Number of Regulatory Audits Performed Annually
[ ] Last Compliance Audit Date
[ ] Summary of Findings from Last Audit
[ ] Do they have a Written Risk Assessment Methodology? (Yes, No, Not Sure)
[ ] Which Risk Management Frameworks do they utilize? (COSO, ISO 31000, NIST, Other)
[ ] Upload Proof of Broker Surety Bond

--- PRICING & CONTRACT TERMS ---
[ ] Hourly Brokerage Rate
[ ] Fixed Fee per Entry
[ ] Additional Fees (e.g., Document Review)
[ ] Payment Terms (Net 30, Net 60, etc.) (Net 30, Net 60, Net 90, Other)
[ ] Description of Any Volume Discounts Offered
[ ] Liability Coverage per Shipment ($10,000, $25,000, $50,000, Other)
[ ] Contract Renewal Terms & Conditions

--- REFERENCES & REPUTATION ---
[ ] Reference Contact Name
[ ] Reference Company Name
[ ] Reference Contact Title
[ ] Reference Contact Email
[ ] Reference Contact Phone
[ ] Rating (1-5)
[ ] Summary of Experience/Feedback

--- DISASTER RECOVERY & BUSINESS CONTINUITY ---
[ ] Does the broker have a documented Disaster Recovery Plan? (Yes, No, Unsure)
[ ] What is the Recovery Time Objective (RTO) stated in their plan? (< 4 Hours, 4-8 Hours, 8-24 Hours, 24+ Hours, Not Specified)
[ ] Does the broker have a backup office location? (Yes, No, Unsure)
[ ] Estimated cost of implementing their DR/BC plan (USD)
[ ] Date of last DR/BC plan review
[ ] Brief description of their data backup procedures.

--- GEOGRAPHIC COVERAGE & EXPERTISE ---
[ ] Countries of Import/Export (United States, Canada, Mexico, China, Germany, Japan, Australia, Brazil)
[ ] Specialized Trade Zones Expertise (NAFTA, EU, ASEAN, USMCA, None)
[ ] Years of Experience in Target Regions (Years)
[ ] List of Ports/Border Crossings Regularly Used

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