DAILY RECEPTION AREA OPENING AND CLOSING PROCEDURES

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--- PRE-OPENING CHECKS (BEFORE FIRST GUEST) ---
[ ] Scheduled Opening Time Confirmation
[ ] Outside Temperature (for HVAC adjustment)
[ ] Reception Desk Layout - Check for Obstructions? (Yes, No)
[ ] Check for Damage/Wear on Reception Desk & Seating (Scratches, Stains, Tears, Broken Parts, None)
[ ] Check Exterior Entrance - Cleanliness/Obstructions
[ ] Notes on any issues requiring maintenance (e.g., lighting, flooring)
[ ] Check Guest Information Display (if applicable) â€“ Working Correctly? (Yes, No)
[ ] Photo Documentation of Reception Area (Optional)

--- OPENING CASH HANDLING ---
[ ] Starting Cash Drawer Count (Bills)
[ ] Starting Cash Drawer Count (Coins)
[ ] Starting Cash Drawer Count (Checks)
[ ] Starting Cash Drawer Count (Credit Card Tips)
[ ] Cash Box Security Check? (Secure and Locked, Requires Attention)
[ ] Comments on Cash Drawer Start (e.g., discrepancies, notes)
[ ] Float Dispensed? (Yes, No)
[ ] Float Amount Dispersed (If Applicable)

--- RECEPTION DESK & AREA APPEARANCE ---
[ ] Number of Fresh Flowers/Plants Present?
[ ] Dusting Complete? (Select all that apply) (Desk Surface, Countertops, Shelving, Decorative Items, Seating Area)
[ ] Magazine/Brochure Display Neat & Organized? (Yes, No)
[ ] Notes on any areas requiring extra attention (e.g., smudges, spills)
[ ] Seating area tidy and free of clutter? (Yes, No)
[ ] Photo of Reception Area Appearance

--- TECHNOLOGY & SYSTEMS ---
[ ] PMS (Property Management System) - Login Successful? (Yes, No)
[ ] Telephone System - Operational? (Yes, No)
[ ] WiFi Router Signal Strength (dBm - approximate)
[ ] Last System Sync Time (PMS/CRS)
[ ] Guest WiFi Network - Accessible? (Yes, No)
[ ] Any System Error Messages/Notes?
[ ] TV/Information Display - Functioning? (Yes, No)

--- SECURITY & SAFETY ---
[ ] Alarm System Status (Armed, Disarmed, Testing)
[ ] Fire Safety Equipment Check (OK, Needs Attention)
[ ] Fire Extinguisher Inspection Date (Month/Year)
[ ] Security Personnel Present?
[ ] Incident/Issue Reporting
[ ] Emergency Exit Check (Clear, Obstructed)
[ ] First Aid Kit Check (Sufficient Supplies, Restock Required)

--- CLOSING CASH HANDLING ---
[ ] Starting Cash Drawer Balance (Recorded)
[ ] Cash Drawer Counted Amount
[ ] Float Counted Amount
[ ] Total Cash Recorded
[ ] Notes on Cash Discrepancies (if any)
[ ] Cash Bag Secured? (Yes, No)
[ ] Cash Drop Completed? (Yes, No)
[ ] Details of Cash Drop (e.g., who received, time)
[ ] Date of Cash Reconciliation

--- RECEPTION DESK & AREA SECURITY (CLOSING) ---
[ ] All windows and doors secured? (Yes, No)
[ ] Alarm system activated? (Yes, No, Not Applicable)
[ ] Number of keys/fobs accounted for?
[ ] Any unusual activity or concerns noted?
[ ] Secure any valuable items from the desk
[ ] Exterior lights checked? (Yes, all on, No, Not applicable)

--- TECHNOLOGY SHUTDOWN (CLOSING) ---
[ ] Computer(s) Shutdown Status (Shutdown Completed, Restarted, Left On (Requires Manager Approval))
[ ] Printer(s) Status (Power Off, Standby, Left On (Requires Manager Approval))
[ ] Telephone System Status (Secure/Night Mode Enabled, Standard Mode (Requires Manager Approval))
[ ] Time of System Shutdown (If Applicable)
[ ] Notes on System Shutdown (if any)
[ ] AV Equipment Status (Powered Off, Standby, Left On (Requires Manager Approval))

--- FINAL WALK-THROUGH & REPORTING ---
[ ] Any unusual occurrences or incidents during the day?
[ ] Total Cash Drawer Count (Final)
[ ] Security System Armed? (Yes, No)
[ ] Date of Closing
[ ] Closing Time
[ ] Checklist Items Completed (Select All That Apply) (Cash Drawer Secured, Reception Area Lights Off, Security System Armed, Doors Locked, Technology Shutdown)
[ ] Closing Staff Signature
[ ] Staff Name (Closing)

--- END OF TEMPLATE ---
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