EVENT FEEDBACK COLLECTION AND SURVEY MANAGEMENT WORKFLOW

Created by ChecklistGuro (https://checklistguro.com)

[ ] Create Feedback Survey Entry: Create a new entry in the 'Surveys' data model once an event concludes to initiate the collection process.
[ ] Update Event Status to 'Feedback Phase': Update the status of the parent Event entry to reflect that feedback collection is now active.
[ ] Send Survey Link to Attendees: Send an automated email to all attendees listed in the 'Event Attendees' data model containing the unique survey link.
[ ] Fetch All Survey Responses: Retrieve all completed entries from the 'Survey Responses' data model for the specific Event ID.
[ ] Calculate Average Satisfaction Score: Aggregate the 'Rating' field from all retrieved Survey Responses to find the mean satisfaction score.
[ ] Calculate Response Rate: Calculate the percentage of attendees who responded by dividing 'Total Responses' by 'Total Invited Attendees'.
[ ] Assign Feedback Analysis Task: Create a task for the Event Manager to review qualitative text comments in the survey responses.
[ ] Update Event Summary with Scores: Update the main Event entry with the calculated Average Satisfaction Score and Response Rate.
[ ] Create Follow-up Action Task: If satisfaction scores are below a certain threshold, create a task for the Customer Success team to reach out to dissatisfied attendees.
[ ] Send Executive Summary Report: Send an email to stakeholders containing the aggregated performance metrics and the final event summary.
[ ] Generate Post-Event Sentiment Report: Generate a formal report using the aggregated survey data and task completions for archival purposes.
[ ] Cleanup Temporary Survey Drafts: Delete any incomplete or abandoned survey draft entries from the data model to maintain data hygiene.

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