HOTEL FRONT DESK CHECK-IN AND CHECK-OUT PROCESS Created by ChecklistGuro (https://checklistguro.com) [ ] Retrieve Guest Reservation: Fetch existing reservation details from the Reservations Data Model using the guest's name or confirmation number. [ ] Update Room Status to Occupied: Update the Room Data Model to change the status from 'Dirty' or 'Available' to 'Occupied' upon check-in completion. [ ] Create Stay Session: Create a new entry in the Stay Session Data Model to track the duration of the current guest's stay. [ ] Assign Housekeeping Task: Create a task for the Housekeeping team to perform a room inspection after the guest checks out. [ ] Calculate Total Stay Cost: Execute a formula adding the room rate multiplied by the number of nights, plus any pre-authorized taxes. [ ] Summarize Incident Reports: Aggregate all incident reports linked to a specific room to check for any unresolved issues before check-in. [ ] Send Check-in Welcome Email: Send a welcome email to the guest's email address containing Wi-Fi details and breakfast hours. [ ] Send Arrival Notification: Send an SMS to the guest's phone number notifying them that their room is ready. [ ] Update Guest Profile: Update the Guest Data Model with updated contact information or loyalty points earned during the stay. [ ] Create Invoice: Create a new entry in the Billing Data Model containing all charges incurred during the stay. [ ] Get Room Pricing: Retrieve the current nightly rate from the Room Type Data Model. [ ] Notify Maintenance: Create a task for the Maintenance department if a room issue was reported during check-out. [ ] Remove Temporary Hold: Delete the temporary credit card authorization entry once the final payment is processed. [ ] Daily Occupancy Report: Create a daily report summarizing total check-ins, check-outs, and current occupancy levels. [ ] Calculate Remaining Balance: Calculate the final amount due by subtracting the initial deposit from the total stay cost. --- END OF TEMPLATE --- Transform this text into a digital, automated, and trackable mobile app! Visit: https://checklistguro.com/workflow-templates/hospitality/hotel-front-desk-check-in-and-check-out-process (Click "Install Template" to launch your digital inspection tool immediately)