INSURANCE BUSINESS CONTINUITY PLANNING CHECKLIST

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--- RISK IDENTIFICATION & ASSESSMENT ---
[ ] Describe potential natural disaster risks (e.g., hurricanes, floods)
[ ] Describe potential cybersecurity risks (e.g., ransomware, data breaches)
[ ] Describe potential operational risks (e.g., system failures, human error)
[ ] Estimated financial impact of a major system outage (in USD)
[ ] Primary Regulatory Compliance Risk (GDPR, CCPA, HIPAA, Other)
[ ] Potential Sources of Risk (Internal Systems, External Vendors, Human Error, Natural Disasters)
[ ] Date of last risk assessment review

--- BCP STRATEGY & SCOPE ---
[ ] BCP Objectives Statement
[ ] Maximum Tolerable Downtime (MTD) - Hours
[ ] Scope of BCP - Geographic Regions (All Regions, Specific Regions - Please Specify)
[ ] Justification for Scope Selection
[ ] BCP Plan Implementation Date
[ ] Critical Business Processes Included in Scope (Claims Processing, Policy Issuance, Underwriting, Customer Service, Accounting)

--- CRITICAL BUSINESS FUNCTIONS ---
[ ] Claims Processing (Fully Recoverable, Partially Recoverable, Not Recoverable)
[ ] Maximum Downtime Allowed (Hours)
[ ] Detailed Steps for Claims Processing Recovery
[ ] Policy Issuance (Fully Recoverable, Partially Recoverable, Not Recoverable)
[ ] Last Policy Issuance Verification Date
[ ] Customer Service (Fully Recoverable, Partially Recoverable, Not Recoverable)
[ ] Specific Customer Service Recovery Procedures

--- IT DISASTER RECOVERY ---
[ ] Recovery Time Objective (RTO) in Hours
[ ] Recovery Point Objective (RPO) in Hours
[ ] Backup Type (Full, Incremental, Differential) (Full, Incremental, Differential)
[ ] Last Successful Backup Date
[ ] Replication Methods Used (Synchronous, Asynchronous)
[ ] Detailed Steps for System Restoration
[ ] System Configuration Files (Backup)

--- COMMUNICATION PLAN ---
[ ] Primary Communication Method Description
[ ] Communication Channels (Select all that apply) (Email, Phone, SMS, Company Intranet, Social Media)
[ ] Number of emergency contact updates needed after event
[ ] Pre-Drafted Communication Templates (Example: Employee Notification)
[ ] Date of last communication plan review
[ ] Designated Communication Spokesperson(s) (Name 1, Name 1, Name 1)

--- ALTERNATE WORK LOCATIONS ---
[ ] Primary Alternate Work Location Address
[ ] Primary Alternate Work Location Description (Capacity, Amenities)
[ ] Estimated Capacity of Primary Alternate Location (Number of Employees)
[ ] Date of Last Inspection/Verification of Primary Alternate Location
[ ] Is Remote Work Permitted as an Alternate Location? (Yes, No, Limited)
[ ] Remote Work Policy Details (If Applicable)

--- DATA BACKUP & RECOVERY ---
[ ] Backup Frequency (Daily/Weekly/Monthly)
[ ] Backup Storage Type (On-site, Off-site, Cloud)
[ ] Backup Retention Period (Days)
[ ] Last Successful Backup Date
[ ] Description of Backup Software Used
[ ] Recovery Point Objective (RPO) (< 1 hour, 1-4 hours, 4-8 hours, 8-24 hours)
[ ] Recovery Time Objective (RTO) (< 1 hour, 1-4 hours, 4-8 hours, 8-24 hours)

--- VENDOR MANAGEMENT ---
[ ] Vendor Tier (Critical, Important, Routine) (Critical, Important, Routine)
[ ] Vendor Name
[ ] Description of Services Provided
[ ] Vendor BCP Plan Availability (Yes, No, Not Applicable)
[ ] Vendor BCP Plan (if available)
[ ] Vendor Contact Person - Direct Phone Number
[ ] Last BCP Plan Review Date

--- TRAINING & AWARENESS ---
[ ] Number of Employees Trained
[ ] Training Delivery Method (Online Module, Instructor-Led Workshop, Combination of Both)
[ ] Last Training Session Date
[ ] Summary of Training Content Covered
[ ] Topics Covered in Training (Select All That Apply) (BCP Procedures, Communication Protocols, Data Recovery, Role-Specific Responsibilities)
[ ] Training Material Effectiveness Rating (1-5) (1 (Poor), 2 (Fair), 3 (Average), 4 (Good), 5 (Excellent))

--- TESTING & MAINTENANCE ---
[ ] Last BCP Test Date
[ ] Number of Participants in Last Test
[ ] Summary of Test Results & Findings
[ ] Corrective Actions Taken (if any)
[ ] Date of Next Scheduled BCP Test
[ ] Type of Test Conducted (Tabletop Exercise, Simulation, Full-Scale Test)
[ ] Areas Tested (Select All That Apply) (IT Systems, Communication Plan, Alternate Work Locations, Vendor Coordination)

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