INSURANCE RENEWAL NOTIFICATION WORKFLOW

Created by ChecklistGuro (https://checklistguro.com)

[ ] Fetch Upcoming Renewals: Retrieve all insurance policies where the expiration date is within the next 60 days.
[ ] Get Client Contact Details: Retrieve email addresses and phone numbers associated with the identified policy holders.
[ ] Calculate Days to Expiry: Subtract the current date from the policy expiration date to determine urgency.
[ ] Update Policy Status: Change the policy status to 'Renewal In Progress' once the notification workflow begins.
[ ] Assign Renewal Specialist: Create a task for the assigned Account Manager to review the policy terms.
[ ] Get Policy Premium History: Retrieve previous years' premium amounts for comparison.
[ ] Calculate Average Premium Trend: Calculate the average premium of the last 3 years to identify significant price fluctuations.
[ ] Calculate Percentage Change: Compare current premium vs. previous year premium to determine the percentage increase/decrease.
[ ] Document Review Checklist: Create a task to verify that all updated policy endorsements are attached to the entry.
[ ] Send Renewal Notice to Client: Send an automated email to the client notifying them of the upcoming renewal and premium changes.
[ ] Send SMS Alert: Send a short SMS reminder to the client for high-priority/urgent renewals.
[ ] Create Renewal Quote Entry: Generate a new 'Renewal Quote' entry in the Data Model containing the new proposed terms.
[ ] Log Notification Sent: Update the original policy entry to log the date and time the notification was sent.
[ ] Follow-up Task: Create a follow-up task for the agent if no response is received within 14 days.
[ ] Generate Renewal Pipeline Report: Create a summary report showing all policies currently in the 'Renewal In Progress' stage.

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