LOGISTICS PERFORMANCE MONITORING CHECKLIST

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--- ORDER FULFILLMENT CYCLE TIME ---
[ ] Average Order Processing Time (minutes)
[ ] Average Picking Time (minutes)
[ ] Average Packing Time (minutes)
[ ] Average Transit Time (days)
[ ] Date of Order Fulfillment Measurement
[ ] Fulfillment Method (In-House, 3PL, Hybrid)
[ ] Percentage of Orders Shipped Same Day
[ ] Notes on Any Unexpected Delays

--- TRANSPORTATION COSTS & EFFICIENCY ---
[ ] Average Freight Cost per Shipment
[ ] Fuel Surcharge Percentage
[ ] On-Time Delivery Rate (%)
[ ] Average Transit Time (Days)
[ ] Primary Carrier Mode (e.g., Truck, Rail, Air) (Truck, Rail, Air, Ocean)
[ ] Carrier Performance Issues (Select all that apply) (Late Deliveries, Damage Claims, Poor Communication, High Rates)
[ ] Empty Miles Percentage

--- WAREHOUSE OPERATIONS METRICS ---
[ ] Throughput (Orders/Day)
[ ] Storage Utilization (%)
[ ] Picking Accuracy (%)
[ ] Inventory Turnover Rate
[ ] Dock-to-Stock Time (Minutes)
[ ] Order Cycle Time (Hours)
[ ] Notes/Comments on Key Performance Drivers

--- CARRIER PERFORMANCE & RELIABILITY ---
[ ] On-Time Delivery Rate (%)
[ ] Average Transit Time (Days)
[ ] Damage Claims Filed (Count)
[ ] Average Claim Resolution Time (Days)
[ ] Communication Responsiveness (Scale 1-5) (1 - Poor, 2 - Fair, 3 - Average, 4 - Good, 5 - Excellent)
[ ] Comments on Carrier Performance
[ ] Date of Review

--- INVENTORY ACCURACY & MANAGEMENT ---
[ ] Cycle Count Frequency (per month)
[ ] Inventory Discrepancy Rate (%)
[ ] Description of Root Causes for Significant Discrepancies
[ ] Cycle Count Methodology (Periodic, Continuous)
[ ] Last Full Physical Inventory Date
[ ] Number of Inventory Adjustments Made (last month)
[ ] Inventory Accuracy Issue Types (Data Entry Errors, Theft/Loss, Damage, Misplacement, System Integration Issues)

--- CUSTOMS COMPLIANCE & DOCUMENTATION ---
[ ] Declaration Filing Date
[ ] HS Code
[ ] Declaration Value (USD)
[ ] Incoterms (EXW, FCA, CPT, CIP, DAP, DPU, DDP)
[ ] Restricted Goods Declaration (Yes, No)
[ ] Commercial Invoice
[ ] Packing List
[ ] Importer of Record Name

--- REVERSE LOGISTICS PROCESS ---
[ ] Number of Returns Received (Monthly)
[ ] Primary Reason for Returns (Defective Product, Incorrect Product Shipped, Damaged in Transit, Customer Dissatisfaction, Other)
[ ] Average Return Processing Time (Days)
[ ] Return Disposition Method (Refurbishment, Resale (as New), Resale (as Used), Recycling, Disposal)
[ ] Cost of Return Transportation (Monthly)
[ ] Description of Current Packaging for Returns
[ ] Date of Last Reverse Logistics Process Review

--- TECHNOLOGY & DATA INTEGRATION ---
[ ] Percentage of Orders Integrated with TMS
[ ] Data Synchronization Frequency (Hours)
[ ] Primary Data Integration Method (API, EDI, Manual Upload, Other)
[ ] Description of Data Integration Challenges
[ ] Systems Integrated (Select all that apply) (WMS, ERP, CRM, Transportation Management System (TMS), Supplier Portal)
[ ] Last Data Integration Audit Date

--- SECURITY & RISK MANAGEMENT ---
[ ] Number of Security Breaches (Past Year)
[ ] Security Awareness Training Completion Rate (100%, 90-99%, 80-89%, Below 80%)
[ ] Date of Last Security Audit
[ ] Summary of Key Security Risks Identified
[ ] Security Measures Implemented (Select all that apply) (Access Controls, Video Surveillance, Background Checks, Cybersecurity Software, Physical Security Guards)
[ ] Security Incident Response Plan (Document)
[ ] Employee Background Check Policy (Full Background Checks, Limited Background Checks, No Background Checks)

--- SUSTAINABILITY & ENVIRONMENTAL IMPACT ---
[ ] Percentage of Fuel-Efficient Vehicles Used
[ ] Packaging Material Type (Recycled Cardboard, Biodegradable Plastics, Standard Cardboard, Other)
[ ] Describe Initiatives to Reduce Carbon Emissions
[ ] Waste Reduction Percentage (compared to baseline)
[ ] Sustainable Transportation Methods Utilized (Rail, Electric Vehicles, Biofuel, Optimized Routing)
[ ] Date of Last Sustainability Audit

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