MALL DIRECTORY & SIGNAGE ACCURACY CHECKLIST

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--- OVERALL ASSESSMENT ---
[ ] Date of Assessment
[ ] Time of Assessment (Start)
[ ] Overall Impression/General Notes
[ ] Approximate Number of Signage Items Reviewed
[ ] Mall Operating Status During Assessment? (Open, Closed, Limited Hours)
[ ] Environmental Conditions Observed (check all that apply) (Sunny, Rainy, Snowy, Foggy, Windy)
[ ] Assessor's Name
[ ] Assessor Signature

--- MALL DIRECTORY KIOSKS ---
[ ] Kiosk ID Number
[ ] Screen Functionality (Touchscreen) (Fully Functional, Partially Functional, Not Functional)
[ ] Map Accuracy (Accurate, Minor Inaccuracies, Significant Inaccuracies)
[ ] Tenant Listing Accuracy (Overall)
[ ] Number of Incorrect Tenant Listings
[ ] Detailed Description of Errors (if any)
[ ] Software/Application Version
[ ] Last Software Update Date

--- WAYFINDING SIGNAGE (GENERAL) ---
[ ] Verify 'You Are Here' Sign Accuracy - Level
[ ] Count of Directional Arrows (Up)
[ ] Count of Directional Arrows (Down)
[ ] Level Signage Condition (General) (Excellent, Good, Fair, Poor)
[ ] Missing/Damaged Signage (Select All That Apply) (Level Signs, Directional Arrows, Escalator Signs, Stairwell Signs, None)
[ ] Note any specific discrepancies found

--- TENANT DIRECTORY SIGNAGE ---
[ ] Tenant Name
[ ] Suite/Store Number
[ ] Directory Listing (Exact Match)
[ ] Accuracy of Tenant Name (Correct, Incorrect, Not Found)
[ ] Accuracy of Suite/Store Number (Correct, Incorrect, Not Found)
[ ] Font Size (Points)
[ ] Legibility of Font (Excellent, Good, Fair, Poor)
[ ] Photograph of Signage

--- ELEVATOR & ESCALATOR SIGNAGE ---
[ ] Elevator Lobby Signage: Correct Level Indication?
[ ] Escalator Directional Arrows: Consistent with Flow?
[ ] Number of Elevator Signage Missing/Damaged?
[ ] Notes on Escalator Handrail Directional Indicators?
[ ] Signage Lighting - Adequate? (Yes, No, N/A)
[ ] Details of Any Incorrect Elevator Floor Indicators?
[ ] Date of Last Maintenance/Inspection of Elevator Signage

--- RESTROOM & SERVICE AREA SIGNAGE ---
[ ] Restroom Signage - Men's Room Accuracy
[ ] Restroom Signage - Women's Room Accuracy
[ ] Restroom Signage - Family Room Accuracy (if applicable)
[ ] ADA Compliance of Restroom Signage (Height & Contrast) (Compliant, Non-Compliant, N/A - No Signage)
[ ] Number of Missing/Damaged Restroom Signs
[ ] Baby Changing Station Signage Present? (Yes, No, N/A)
[ ] Notes/Comments on Restroom & Service Area Signage (e.g., specific errors, damage descriptions)

--- PARKING & TRANSPORTATION SIGNAGE ---
[ ] Entrance Signage: Verify the name/number displayed matches the actual entrance.
[ ] Parking Level Designation: Check if level numbers on signage match the actual level.
[ ] Directional Arrows: Are arrows pointing correctly towards parking areas? (Yes, No, N/A)
[ ] Taxi Drop-off Zone Signage: Confirm location matches signage and is clearly visible.
[ ] Bus Stop Signage: Verify bus route information is accurate and current.
[ ] Shuttle Service Signage:  Which aspects of shuttle service are accurately reflected? (Route, Schedule, Destination, N/A)
[ ] Electric Vehicle (EV) Charging Station Signage: Confirm information is current and accurate.

--- SPECIAL EVENT & PROMOTIONAL SIGNAGE ---
[ ] Event Start Date
[ ] Event End Date
[ ] Event Name
[ ] Event Description (for reference)
[ ] Number of Promotional Signs Displayed
[ ] Sign Placement Approved By (e.g., Marketing, Leasing) (Marketing, Leasing, Management)
[ ] Signage Locations (Check all that apply) (Entrance 1, Entrance 2, Food Court, Center Court, Near Anchor Store, Other (Specify in Long Text))
[ ] Signage Image (for record)

--- ACCESSIBILITY COMPLIANCE ---
[ ] Minimum Font Size (ADA Compliant?)
[ ] Braille Present on Required Signage? (Yes, No, N/A - Not Required)
[ ] Sign Height Compliant? (Yes, No, N/A - Not Applicable)
[ ] Contrast Ratio (Text to Background)
[ ] Accessibility Features Present (Select all that apply) (Tactile Signage, High Contrast Text, Signage with Raised Characters, Audio Description, None)
[ ] Comments/Observations Regarding Accessibility Compliance

--- MAINTENANCE & CONDITION ---
[ ] Overall Signage Condition Rating (1-5, 1=Poor, 5=Excellent)
[ ] Signs with Faded Text/Graphics (Yes, No, N/A)
[ ] Signs with Physical Damage (Cracks, Bends, Missing Pieces) (Yes, No, N/A)
[ ] Description of Damage/Issues Found (Be Specific)
[ ] Number of Signs Requiring Cleaning
[ ] Number of Signs Requiring Repair/Replacement
[ ] Date of Last Maintenance/Cleaning
[ ] Photos of Damaged/Problematic Signage (Optional)

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