NOISE COMPLAINT RESOLUTION CHECKLIST FOR PROPERTY MANAGEMENT

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--- COMPLAINT RECEIVED & INITIAL ASSESSMENT ---
[ ] Date of Complaint Received
[ ] Time of Complaint Received
[ ] Summary of Complaint (Tenant Description)
[ ] Complaint Severity Level (Low, Medium, High)
[ ] Type of Noise (Loud Music, Parties, Construction, Other)
[ ] Complainant Name (if applicable)
[ ] Unit Number of Complainant (if applicable)

--- TENANT CONTACT & INVESTIGATION ---
[ ] Date of Initial Contact with Complaining Tenant
[ ] Time of Initial Contact with Complaining Tenant
[ ] Summary of Complaint Received from Tenant (Detailed Description)
[ ] Method of Contact with Complaining Tenant (Phone, Email, In-Person, Written Correspondence)
[ ] Number of Times Issue Reported by Complaining Tenant (If Recurring)
[ ] Date of Contact with Potentially Offending Tenant
[ ] Summary of Conversation with Potentially Offending Tenant
[ ] Response of Potentially Offending Tenant (Cooperative, Defensive, Denial, Unresponsive)

--- LEASE REVIEW & POLICY ENFORCEMENT ---
[ ] Relevant Noise Clause Found? (Yes, No, Unsure)
[ ] Specific Lease Clause(s) Involved
[ ] Property Noise Policy Applied? (Yes, No, N/A)
[ ] Explanation of Policy Application
[ ] Date of Policy Notification (if applicable)

--- WARNING & DOCUMENTATION ---
[ ] Date of Warning Issued
[ ] Time of Warning Issued
[ ] Detailed Description of Warning Given
[ ] Method of Warning Delivery (Verbal, Written, Email)
[ ] Property Manager Signature
[ ] Tenant Acknowledgment (if applicable)
[ ] Tenant Response/Comments (if any)

--- RESOLUTION & FOLLOW-UP ---
[ ] Resolution Type (Mediation, Lease Violation Warning, Lease Termination, Modification of Quiet Hours, Other)
[ ] Detailed Description of Resolution
[ ] Resolution Date
[ ] Resolution Time
[ ] Tenant Satisfaction (Complaining Party) (Very Satisfied, Satisfied, Neutral, Dissatisfied, Very Dissatisfied)
[ ] Notes/Comments on Effectiveness

--- ESCALATION & LEGAL CONSIDERATIONS ---
[ ] Date of Legal Consultation
[ ] Legal Counsel Involved? (Yes, No)
[ ] Summary of Legal Advice Received
[ ] Law Enforcement Contacted? (Yes, No)
[ ] Case/Incident Number (if applicable)
[ ] Details of Law Enforcement Involvement
[ ] Supporting Documentation (e.g., police report)

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