PUBLIC TRANSIT STAFF TRAINING & CERTIFICATION AUDIT CHECKLIST TEMPLATE

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--- TRAINING PROGRAM OVERVIEW ---
[ ] Program Description
[ ] Total Training Hours
[ ] Training Delivery Method (e.g., Online, Classroom) (Online, Classroom, Blended)
[ ] Last Program Review Date
[ ] Target Audience (e.g., Drivers, Mechanics, Supervisors) (Drivers, Mechanics, Supervisors, Customer Service)
[ ] Program Version Number

--- MANDATORY TRAINING RECORDS VERIFICATION ---
[ ] Training Module: Safe Bus Operation (Completed, In Progress, Not Started, Expired)
[ ] Training Module: Customer Service (Completed, In Progress, Not Started, Expired)
[ ] Completion Date (MM/DD/YYYY)
[ ] Score/Assessment Result
[ ] Upload Certification Document
[ ] Verification Status (Verified, Needs Verification)
[ ] Employee ID

--- REFRESHER TRAINING COMPLIANCE ---
[ ] Scheduled Refresher Training Date
[ ] Actual Refresher Training Completion Date
[ ] Training Module Status (Completed, Scheduled, Not Completed)
[ ] Number of Staff Requiring Refresher Training
[ ] Number of Staff Who Completed Refresher Training
[ ] Reason for Non-Completion (if applicable) (Schedule Conflict, Illness, Operational Needs, Other)
[ ] Explanation for Non-Completion (if 'Other' selected)

--- NEW HIRE ONBOARDING TRAINING ---
[ ] Start Date of Onboarding
[ ] Onboarding Buddy Assigned? (Yes, No)
[ ] Summary of Initial Job Duties Explained
[ ] Safety Briefing Completed? (Yes, No)
[ ] Hours of Initial Training Completed
[ ] Initial Modules Covered (Select all that apply) (Company Policies, Safety Procedures, Operational Systems, Customer Service, Security Protocols)
[ ] Name of Onboarding Supervisor

--- SPECIALIZED TRAINING (E.G., FIRST AID, SECURITY) ---
[ ] First Aid/CPR Certification Expiration Date (Individual) (Valid, Expired, N/A)
[ ] Number of staff certified in First Aid/CPR
[ ] Last Refresher Training â€“ First Aid/CPR
[ ] Security Training Completion Status (Completed, In Progress, Not Started)
[ ] Security Training Certificate (Optional)
[ ] Emergency Response Training Completion (Completed, In Progress, Not Started)
[ ] Specific Security Training Topics Covered (e.g., Active Shooter)

--- TRAINING MATERIALS & RESOURCES ---
[ ] Training Manuals (Current Version)
[ ] Description of Available Online Resources
[ ] Format of Training Materials (e.g., PDF, Video, Interactive) (PDF, Video, Interactive e-learning, Other)
[ ] Number of Copies of Physical Manuals Available Per Location
[ ] Which types of resources are available to staff? (Printed Manuals, Online Videos, Interactive Simulations, Knowledge Base Articles, FAQ Documents)
[ ] Date of last update to training materials

--- INSTRUCTOR QUALIFICATIONS & PERFORMANCE ---
[ ] Years of Experience in Transit Training
[ ] Relevant Certifications Held (e.g., Adult Education, Transit Safety) (Certified Transit Instructor, Adult Education Certification, First Aid/CPR Certification, Other (Specify in LONG_TEXT))
[ ] Description of Instructor's Relevant Experience
[ ] Instructor's Performance Review Rating (Most Recent) (Exceeds Expectations, Meets Expectations, Needs Improvement)
[ ] Copy of Instructor's Certification(s)
[ ] Date of Last Performance Review

--- TRAINING EFFECTIVENESS EVALUATION ---
[ ] Average Post-Training Knowledge Score
[ ] Percentage of Staff Passing Knowledge Assessments
[ ] Summary of Trainee Feedback (Qualitative Data)
[ ] Method Used for Evaluating Training (e.g., Surveys, Observation, Performance Data) (Surveys, Observation, Performance Data, Other)
[ ] Date of Last Training Effectiveness Evaluation
[ ] Which metrics are tracked to measure training effectiveness? (Knowledge Retention, Skill Application, Performance Improvement, Employee Satisfaction, Safety Incidents)
[ ] Description of any corrective actions taken based on evaluation findings.

--- RECORD KEEPING & DOCUMENTATION ---
[ ] Number of Training Records Maintained
[ ] Last Record Keeping Audit Date
[ ] Record Storage Method (Digital/Paper) (Digital, Paper)
[ ] Summary of Record Keeping Procedures
[ ] Sample Training Record (Digital)
[ ] Number of Missing Records
[ ] Record Retention Policy Compliance (Compliant, Non-Compliant, Not Applicable)
[ ] Date of Last Record Retention Policy Review

--- COMPLIANCE WITH REGULATIONS ---
[ ] Last Regulatory Compliance Review Date
[ ] Governing Regulatory Body (Federal Transit Administration (FTA), State Department of Transportation (DOT), Local Transit Authority, Other (Specify in Long Text))
[ ] Specify 'Other' Governing Body (if selected)
[ ] Date of Last Regulatory Audit
[ ] Audit Outcome (Compliant, Minor Non-Compliance, Major Non-Compliance, Not Applicable)
[ ] Summary of Audit Findings (if applicable)
[ ] Copy of Latest Regulatory Audit Report
[ ] Accessibility Compliance Standard (ADA (Americans with Disabilities Act), Other (Specify in Long Text))
[ ] Specify 'Other' Accessibility Compliance (if selected)

--- END OF TEMPLATE ---
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