PUBLIC TRANSPORT REAL-TIME INFORMATION SYSTEM AUDIT CHECKLIST TEMPLATE

Created by ChecklistGuro (https://checklistguro.com)

--- SYSTEM HARDWARE & INFRASTRUCTURE ---
[ ] Server CPU Utilization (%)
[ ] Server RAM Utilization (%)
[ ] Network Latency (ms)
[ ] Disk Space Utilization (%)
[ ] Last Server Maintenance Date
[ ] Operating System Version (Windows Server, Linux, Other)
[ ] Redundancy Status (Fully Redundant, Partially Redundant, No Redundancy)

--- DATA ACCURACY & RELIABILITY ---
[ ] Data Source Error Rate (%)
[ ] Data Validation Method Used (Manual Review, Automated Scripts, Third-Party Verification, Combination)
[ ] Last Data Validation Audit Date
[ ] Description of Data Validation Process
[ ] Data Source Agreement Status (Active, Inactive, Renewal Pending, Expired)
[ ] Number of Data Errors Identified in Last Audit
[ ] Summary of Corrective Actions Taken for Identified Errors

--- USER INTERFACE (UI) & ACCESSIBILITY ---
[ ] Website/App Color Contrast Complies with WCAG Guidelines? (Yes, No, Not Applicable)
[ ] Keyboard Navigation Fully Functional? (Yes, No, Partially)
[ ] Minimum Font Size (pt) on Key Information Displays
[ ] Assistive Technologies Supported (e.g., Screen Readers)? (JAWS, NVDA, VoiceOver, Android TalkBack, Other)
[ ] Alternative Text Provided for Images? (Yes, all images, Yes, some images, No)
[ ] Describe any identified accessibility issues:

--- REAL-TIME DATA FEED INTEGRATION ---
[ ] Data Synchronization Latency (seconds)
[ ] Data Source 1: Integration Method (API, FTP, Direct Database Connection)
[ ] Data Source 2: Integration Method (API, FTP, Direct Database Connection)
[ ] Data Quality Metrics Validated (Completeness, Accuracy, Timeliness, Consistency)
[ ] Last Data Feed Integrity Check Date
[ ] Data Feed Update Frequency
[ ] Description of Data Transformation Processes
[ ] Sample Data Feed File

--- DISPLAY SCREEN FUNCTIONALITY & MAINTENANCE ---
[ ] Screen Brightness (Nits)
[ ] Screen Contrast Ratio
[ ] Screen Resolution (Standard, High Definition, Ultra High Definition)
[ ] Last Screen Cleaning Date
[ ] Last Update Check Time
[ ] Screen Status (Operational, Malfunctioning, Needs Maintenance)
[ ] Any Unusual Observations/Notes

--- MOBILE APP PERFORMANCE & UPDATES ---
[ ] Average App Loading Time (seconds)
[ ] Crash Rate (crashes per 1000 sessions)
[ ] Operating System Compatibility (iOS/Android) (iOS, Android)
[ ] Last App Update Date
[ ] App Store Rating (current)
[ ] Description of any recent performance issues
[ ] Features Tested and Verified (select all that apply) (Real-Time Vehicle Tracking, Trip Planning, Push Notifications, Route Information, Accessibility Features)

--- WEBSITE PERFORMANCE & RESPONSIVENESS ---
[ ] Average Page Load Time (seconds)
[ ] Time to First Byte (TTFB) (seconds)
[ ] Mobile Responsiveness Assessment (Excellent, Good, Fair, Poor)
[ ] Cross-Browser Compatibility (Fully Compatible, Minor Issues, Significant Issues)
[ ] Last Website Performance Test Date
[ ] Notes on Observed Performance Issues

--- DATA SECURITY & PRIVACY ---
[ ] Data Encryption Method (AES, RSA, TLS/SSL, Other)
[ ] Access Control Type (Role-Based, Attribute-Based, None)
[ ] Data Retention Period (in days)
[ ] Compliance Standards (GDPR, CCPA, PTCRB, Other)
[ ] Summary of Data Privacy Policy Review
[ ] Data Breach Response Plan Status (Up-to-date, Under Review, Not Available)

--- SYSTEM BACKUP & DISASTER RECOVERY ---
[ ] Frequency of Full Backups (Days)
[ ] Retention Period for Full Backups (Days)
[ ] Frequency of Incremental/Differential Backups (Hours)
[ ] Date of Last Successful Full Backup
[ ] Description of Backup Location(s)
[ ] Backup Media Types Used (Disk, Tape, Cloud Storage)
[ ] Summary of Disaster Recovery Plan
[ ] Date of Last Disaster Recovery Drill

--- USER TRAINING & SUPPORT ---
[ ] Number of staff trained on the system (last 6 months)
[ ] Training delivery method (select all that apply) (Online Modules, In-Person Workshops, Documentation/Manuals, Video Tutorials)
[ ] Date of last system training update
[ ] Description of user support channels (e.g., phone, email, FAQ)
[ ] Average response time to user inquiries (in minutes)
[ ] Is user feedback actively collected and incorporated into system improvements? (Yes, No)
[ ] Describe the process for providing ongoing user support and troubleshooting.

--- END OF TEMPLATE ---
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