PUBLIC TRANSPORT WEBSITE & MOBILE APP ACCESSIBILITY AUDIT CHECKLIST TEMPLATE

Created by ChecklistGuro (https://checklistguro.com)


--- GENERAL STRUCTURE AND NAVIGATION ---
[ ] Is the website structure logical and consistent? (Yes, No, Partially)
[ ] Are navigation menus clear and easily understandable? (Yes, No, Somewhat)
[ ] Approximate number of top-level navigation items:
[ ] Is the website responsive and adapts well to different screen sizes? (Yes, No, Somewhat)
[ ] Describe any issues with site navigation:
[ ] Are breadcrumbs present and functional? (Yes, No, Not Applicable)

--- KEYBOARD NAVIGATION ---
[ ] Focus Order Logical?
[ ] Are all interactive elements reachable via Tab key?
[ ] Number of Tab Stops:
[ ] Describe any unexpected tab order behavior:
[ ] Can focus be returned to the previous element? (Yes, No)
[ ] Are skip links provided? (Yes, No)

--- SCREEN READER COMPATIBILITY ---
[ ] Heading Structure Validation (H1-H6)
[ ] Link Text Clarity (Avoid 'Click Here') (Clear and Descriptive, Vague or Ambiguous)
[ ] ARIA Attributes Usage (Appropriate Use) (Correctly Implemented, Missing or Incorrect)
[ ] Test Page Title Readability
[ ] Table Structure and Semantic Correctness (Semantically Correct, Incorrect or Missing Table Headers)
[ ] Screen Reader Annunciation of Form Field Labels

--- COLOR CONTRAST ---
[ ] Contrast Ratio (Text to Background) - Minimum
[ ] Contrast Ratio (Links to Background) - Minimum
[ ] Color Contrast Analysis Tool Used (WebAIM Contrast Checker, Accessible Colors, Colour Contrast Analyser (CCA), Other (Specify in Long Text))
[ ] If 'Other' Tool Selected, Please Specify
[ ] Compliance Level (WCAG 2.1 AA, WCAG 2.1 AAA)
[ ] Notes/Observations Regarding Color Contrast

--- IMAGE ALT TEXT ---
[ ] Is Alt Text Present for All Images? (Yes, No, Partial - Some Images Missing)
[ ] Describe Alt Text for Image URL: [Image URL]
[ ] Is Alt Text Descriptive? (Yes - Provides Context, No - Vague or Keyword-Stuffed, Not Applicable - Decorative Image)
[ ] Specific Example of Poor Alt Text (If Applicable)
[ ] Does Alt Text accurately reflect the image content? (Yes, No, Not Applicable - Decorative Image)
[ ] Are there decorative images with null alt text? (Yes, No, Unsure)

--- FORM ACCESSIBILITY ---
[ ] Full Name
[ ] Feedback/Comments
[ ] Number of Passengers
[ ] Reason for Contact (Lost Item, Complaint, General Inquiry, Other)
[ ] Date of Incident (if applicable)
[ ] Time of Incident (if applicable)
[ ] Location of Incident (if applicable)

--- VIDEO AND AUDIO ACCESSIBILITY ---
[ ] Are captions available for all videos? (Yes, No, Partially Available)
[ ] Are captions synchronized with the audio? (Yes, No, Not Applicable)
[ ] Are captions editable by users? (Yes, No, Not Applicable)
[ ] Are audio descriptions available for videos? (Yes, No, Planned)
[ ] Number of videos with audio descriptions available
[ ] Upload example of caption file (e.g., .srt, .vtt)
[ ] Describe any issues encountered with video accessibility

--- DYNAMIC CONTENT AND UPDATES ---
[ ] Last Content Update Time
[ ] Number of Real-Time Updates Displayed
[ ] Update Notification Method (Push Notification, Live Feed, Automatic Refresh)
[ ] Last Content Refresh Date
[ ] Description of Dynamic Content Update Mechanism
[ ] Is content updated automatically? (Yes, No)

--- MOBILE APP ACCESSIBILITY (IOS & ANDROID) ---
[ ] Does the app support VoiceOver (iOS) / TalkBack (Android)? (Yes, No, Not Tested)
[ ] Minimum touch target size (in pixels)
[ ] Are all interactive elements clearly identifiable? (Yes, No, Partially)
[ ] Describe any difficulties encountered with screen reader interaction (e.g., incorrect labels, missing content)
[ ] Which accessibility features have been implemented? (Select all that apply) (Dynamic Type Support, Reduced Motion, Closed Captions, Voice Control Compatibility, None)
[ ] Does the app provide sufficient contrast for users with low vision? (Yes, No, Unsure)
[ ] Note any keyboard accessibility issues encountered (if applicable)

--- CONTENT CLARITY AND LANGUAGE ---
[ ] Is the language used straightforward and easy to understand? (Yes, consistently, Mostly, with occasional jargon, Sometimes, requires explanation, No, frequently unclear)
[ ] Average reading level (Flesch-Kincaid grade level)
[ ] List any instances of jargon or technical terms used without explanation:
[ ] Describe any sections where the content is particularly difficult to understand.
[ ] Are instructions and calls to action clear and concise? (Yes, very clear, Mostly clear, Somewhat unclear, Unclear)
[ ] Provide examples of unclear calls to action (if any):

--- END OF TEMPLATE ---
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