RESTAURANT TABLE SERVICE SEQUENCE

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--- PRE-SERVICE PREPARATION ---
[ ] Confirm Table Count for the Evening
[ ] Check Linen Availability (Tablecloths, Napkins) (Sufficient, Low Stock - Notify Manager, Insufficient - Request More)
[ ] Verify POS System is Functional (Working Properly, Minor Issue - Resolved, Major Issue - Report to IT)
[ ] Review Daily Specials & Promotions
[ ] Stock Silverware and Tableware
[ ] Check Wine Inventory and Temperature (Adequate Stock & Correct Temperature, Low Stock - Notify Manager, Temperature Issue - Correct)
[ ] Review Reservation List for the Evening

--- GUEST ARRIVAL & SEATING ---
[ ] Reservation Status? (Confirmed, Walk-in, Waitlisted, No Show)
[ ] Seating Preference (if available)? (Booth, Window, Quiet Corner, No Preference)
[ ] Party Size
[ ] Table Assigned
[ ] Guest Name (if reservation)
[ ] Special Requests (if any)

--- INITIAL TABLE SERVICE & DRINK ORDERS ---
[ ] Greeting Style (Formal Greeting, Casual Greeting, Warm & Welcoming Greeting)
[ ] Guest Name (if known)
[ ] Table Preference (if applicable) (Window Seat, Booth, Quiet Area, No Preference)
[ ] Number of Guests
[ ] Menu Presentation (Present all menus, Present lunch menu, Present dinner menu)
[ ] Special Requests/Dietary Needs (Initial)
[ ] Drink Order Prompt (Immediately after seating, After brief introduction, After a few moments)
[ ] Initial Drink Options Offered (Water (Still), Water (Sparkling), Soft Drinks, Coffee, Tea, Wine)

--- FOOD ORDER TAKING ---
[ ] Guest Requires Dietary Restrictions? (No, Vegetarian, Vegan, Gluten-Free, Allergies (Specify))
[ ] Specify Dietary Restrictions/Allergies (if applicable)
[ ] Appetizer Order - Table (Yes, No)
[ ] Number of Appetizers Ordered
[ ] Main Course Order - Table (Yes, No)
[ ] Number of Main Courses Ordered
[ ] Special Requests / Modifications (e.g., 'no onions', 'extra sauce')
[ ] Confirm order with guest? (Yes, No)

--- FOOD & BEVERAGE SERVICE ---
[ ] Confirm Drink Order Accuracy? (Confirmed, Needs Clarification, Incorrect â€“ Retake Order)
[ ] Food Order Delivered Correctly? (Yes, No â€“ Requires Correction)
[ ] Number of Plates/Glasses Served
[ ] Did Special Requests Accommodate? (Yes, Partially, No)
[ ] Notes Regarding Service (e.g., allergies, substitutions)
[ ] Wine Pairing Recommended? (Yes, No)
[ ] Water Refills Offered?

--- TABLE MAINTENANCE & CHECKBACKS ---
[ ] Checkback Time (First)
[ ] Number of Table Checks (per guest)
[ ] Guest Satisfaction (Initial) (Excellent, Good, Average, Fair, Poor)
[ ] Guest Comments/Requests (During Meal)
[ ] Additional Beverages Requested? (Yes, No)
[ ] Allergies/Dietary Restrictions Confirmed? (Gluten-Free, Vegetarian, Vegan, Nut Allergy, Dairy-Free, Other (Specify in Long Text))
[ ] Did the guest appear satisfied with the food quality? (Yes, No)

--- DESSERT & COFFEE SERVICE ---
[ ] Offer Dessert Menu? (Yes, No)
[ ] Offer Coffee/Tea Menu? (Yes, No)
[ ] Dessert/Coffee Specials? (Chocolate Lava Cake, Apple Pie, Tiramisu, Espresso, Cappuccino, Decaf Coffee)
[ ] Number of Dessert/Coffee Orders Taken
[ ] Notes on Dessert/Coffee Service
[ ] Dietary Restrictions Noted? (Yes, No)

--- BILL PRESENTATION & PAYMENT ---
[ ] Bill Total
[ ] Payment Method (Cash, Credit Card, Debit Card, Mobile Payment)
[ ] Card Number (if applicable)
[ ] Expiration Date (if applicable)
[ ] CVV (if applicable)
[ ] Tip Amount (Optional)
[ ] Notes/Special Requests Regarding Payment (Optional)
[ ] Bill Splitting (if applicable) (No Split, Even Split, Custom Split)
[ ] Authorization Code (if applicable)

--- GUEST DEPARTURE & TABLE RESET ---
[ ] Guest Departure Method (Walkout/Escort) (Walkout, Escort to Exit)
[ ] Guest Satisfaction Level (Initial Impression) (Excellent, Good, Fair, Poor)
[ ] Notes on Guest Experience (if any)
[ ] Table Number
[ ] Table Cleaning Priority (High - Immediate Reset Needed, Medium - Can Wait a Few Minutes, Low - Next Service Scheduled Soon)
[ ] Table Reset Tasks Performed (Remove Plates & Cutlery, Clean Table Surface, Replace Table Linens, Reset Table Setting, Check Table for Lost Items)
[ ] Linens Condition (Clean, Soiled - Requires Change, Damaged - Requires Replacement)

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