STAKEHOLDER COMMUNICATION PLAN CHECKLIST

Created by ChecklistGuro (https://checklistguro.com)

--- STAKEHOLDER IDENTIFICATION & ANALYSIS ---
[ ] Define the scope of stakeholder identification (e.g., geographic area, project phases)
[ ] Describe the methodology used for stakeholder identification (e.g., brainstorming, document review, expert consultation)
[ ] Stakeholder Type (Select all that apply) (Community Residents, Local Businesses, Government Agencies, Utility Companies, Environmental Groups, Project Team, Contractors & Subcontractors, Funding Organizations, Indigenous Groups (if applicable))
[ ] For each identified stakeholder group, briefly describe their level of influence and interest.
[ ] Estimate the number of affected residents.
[ ] Primary Contact Method (For each stakeholder group, select the primary method) (Email, Phone, Mail, Website/Online Portal, Public Meetings)
[ ] Document any specific cultural or language considerations for stakeholder communication.
[ ] Attach a stakeholder register (if available).

--- COMMUNICATION OBJECTIVES & GOALS ---
[ ] Overall Communication Goal for the Construction Project
[ ] Target Engagement Rate (e.g., % of stakeholders attending online briefings)
[ ] Primary Objective: (Select One) (Maintain Positive Relationships, Minimize Disruptions, Ensure Compliance, Proactively Address Concerns, Increase Project Understanding)
[ ] Specific Measurable Goals for Key Stakeholder Groups (e.g., Community Residents)
[ ] Desired Outcome Regarding Public Perception: (Neutral, Positive, Improved, Significant Improvement)
[ ] Number of Stakeholder Meetings Planned (Overall)

--- COMMUNICATION CHANNELS & METHODS ---
[ ] Primary Communication Methods (Select all that apply) (Email Updates, Project Website/Portal, Community Meetings, Press Releases, Direct Mail, Social Media (Specify Platforms), Phone Calls, SMS/Text Messaging)
[ ] Preferred Communication Method for General Public (Email Newsletter, Project Website/FAQ, Community Meetings, Local Newspaper Ads, Social Media Posts)
[ ] Preferred Communication Method for Regulatory Agencies (Formal Written Reports, Scheduled Meetings, Email Updates, Phone Calls)
[ ] Specific Social Media Platforms Used (if applicable)
[ ] Frequency of Email Updates (per week)
[ ] Date of next Community Meeting
[ ] Notes on tailoring communication for specific stakeholder groups (e.g., language, complexity)

--- COMMUNICATION SCHEDULE & FREQUENCY ---
[ ] Frequency of Project-Wide Updates (e.g., weekly, bi-weekly)
[ ] Date of Next Project-Wide Update
[ ] Time of Scheduled Project-Wide Updates
[ ] Preferred Communication Method for General Updates (choose one) (Email, Project Website, Community Meetings, Newsletter)
[ ] Date of Next Stakeholder Meeting (if applicable)
[ ] Lead Time for Notification of Major Milestones (days)
[ ] Notes regarding schedule adjustments or potential delays in communication.

--- ROLES & RESPONSIBILITIES ---
[ ] Communication Plan Owner (Project Manager, Construction Manager, Public Relations Specialist, Stakeholder Liaison)
[ ] Responsible for Message Approval (Project Manager, Client Representative, Legal Counsel)
[ ] Brief Description of Project Manager's Communication Responsibilities
[ ] Brief Description of Construction Manager's Communication Responsibilities
[ ] Responsible for Managing Online Communication (Website, Social Media) (Marketing Team, Project Team, External Agency)
[ ] Number of designated Spokespeople (trained for media interaction)
[ ] List of contact information for key communication personnel (name, title, phone, email)
[ ] Who is responsible for maintaining the stakeholder communication log? (Project Administrator, Construction Manager, Stakeholder Liaison)

--- MESSAGE DEVELOPMENT & CONTENT ---
[ ] Key Message for Project Overview
[ ] Summary of Potential Disruptions & Mitigation Strategies
[ ] FAQ Document (Initial Draft)
[ ] Message Tone (Select all that apply) (Formal, Informal, Optimistic, Realistic, Empathetic)
[ ] Preferred Language for Primary Stakeholder Group (English, Spanish, Other (Specify))
[ ] Draft Visuals (e.g., Site Map, Renderings)
[ ] Contact Person for Message Inquiries

--- FEEDBACK MECHANISMS & RESPONSE ---
[ ] Primary Feedback Channel(s) (Email, Project Website/Forum, Community Meetings, Dedicated Hotline, Social Media, Other (Specify))
[ ] Describe the process for handling incoming stakeholder feedback.
[ ] Target Response Time (in business days) for initial feedback acknowledgement.
[ ] Who is responsible for responding to stakeholder feedback? (Project Manager, Communications Manager, Site Supervisor, Dedicated Stakeholder Liaison, Other (Specify))
[ ] Document process for escalating critical or unresolved issues.
[ ] What methods will be used to track and document stakeholder feedback? (Spreadsheet, CRM System, Dedicated Feedback Log, Project Management Software, None)
[ ] Date of last stakeholder feedback review and process update.

--- RISK & ISSUE MANAGEMENT ---
[ ] Identify potential communication risks (e.g., rumors, misinformation, negative publicity)
[ ] Describe potential communication issues (e.g., community protests, media inquiries, stakeholder concerns)
[ ] Risk Priority Score (1-5, 1=Low, 5=High)
[ ] Mitigation Strategies for top 3 risks
[ ] Primary contact person for media inquiries: (Project Manager, Communications Lead, External PR Agency, Other (Specify))
[ ] Escalation Path for critical communication issues
[ ] Date of last review of Risk & Issue Management plan
[ ] Identify potential 'hot button' issues with community members: (Noise Pollution, Traffic Disruptions, Dust and Air Quality, Visual Impact, Impact on Local Businesses, Environmental Concerns, Safety Concerns)

--- PLAN REVIEW & UPDATES ---
[ ] Date of Last Plan Review
[ ] Summary of Changes Made During Last Review
[ ] Frequency of Scheduled Reviews (e.g., Monthly, Quarterly)
[ ] Review Trigger (What initiates a plan review?) (Project Milestone, Significant Incident, Stakeholder Feedback, Regulatory Change, Schedule Change)
[ ] Notes on Potential Updates Required for Next Review
[ ] Date of Next Scheduled Review

--- LEGAL & REGULATORY COMPLIANCE ---
[ ] Applicable Environmental Regulations Reviewed? (Yes, No, Not Applicable)
[ ] Summary of Relevant Environmental Permits & Approvals
[ ] Labor Laws & Regulations Verified? (Yes, No, Not Applicable)
[ ] Documentation of Employee Communication Regarding Rights & Safety
[ ] Date of Last Legal/Regulatory Review
[ ] Noise Ordinance Compliance Plan in Place? (Yes, No, Not Applicable)
[ ] Description of procedures to ensure accessibility of communications (ADA compliance)

--- END OF TEMPLATE ---
Transform this text into a digital, automated, and trackable mobile app!
Visit: https://checklistguro.com/templates/construction/stakeholder-communication-plan-checklist
(Click "Install Template" to launch your digital inspection tool immediately)