VENDOR MANAGEMENT CHECKLIST

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--- VENDOR IDENTIFICATION & ONBOARDING ---
[ ] Vendor Name
[ ] Vendor Contact Person
[ ] Vendor Category (e.g., Property Manager, Broker, Contractor) (Property Management, Real Estate Brokerage, Construction/Contractor, Appraiser, Legal Services, Other)
[ ] Estimated Annual Spend
[ ] Date of Initial Contact
[ ] Vendor Profile/Company Overview Document
[ ] Initial Business Need/Reason for Engagement
[ ] Initial Risk Level (Based on initial assessment) (Low, Medium, High)

--- DUE DILIGENCE & RISK ASSESSMENT ---
[ ] Vendor Annual Revenue (USD)
[ ] Financial Stability Rating (e.g., Dun & Bradstreet) (AAA, AA, A, BBB, BB, B, CCC, CC, C)
[ ] Description of Key Personnel & Experience (Relevant to Real Estate)
[ ] Copy of Vendor's Business License(s)
[ ] Areas of Real Estate Expertise (Select all that apply) (Residential Sales, Commercial Sales, Property Management, Development, Construction, Leasing, Valuation)
[ ] Summary of any past legal disputes or claims (and resolution)
[ ] Cybersecurity Risk Assessment Result (Vendor Provided) (Low, Medium, High)
[ ] Date of Last Financial Review

--- CONTRACT NEGOTIATION & EXECUTION ---
[ ] Scope of Work Definition
[ ] Pricing Structure (Fixed Fee, Hourly, etc.)
[ ] Total Contract Value (USD)
[ ] Payment Terms (Net 30, Net 5, etc.) (Net 30, Net 15, Net 3, Other (Specify))
[ ] Contract Start Date
[ ] Contract End Date
[ ] Performance Metrics & KPIs
[ ] Vendor Insurance Certificates
[ ] Company Representative Signature

--- PERFORMANCE MONITORING & REPORTING ---
[ ] Overall Performance Score (1-10)
[ ] Summary of Performance against KPIs
[ ] Service Delivery Adherence (on time, complete, accurate) (Excellent, Good, Fair, Poor)
[ ] Number of Incidents/Issues Reported
[ ] Description of Significant Incidents & Resolution
[ ] Average Response Time to Issues (hours)
[ ] Client Satisfaction (based on surveys/feedback) (High, Medium, Low)
[ ] Date of Last Performance Review

--- RELATIONSHIP MANAGEMENT & COMMUNICATION ---
[ ] Frequency of Scheduled Check-in Meetings
[ ] Summary of Last Communication with Vendor
[ ] Current Relationship Status (Excellent, Good, Fair, Needs Improvement, At Risk)
[ ] Notes on Vendor's Proactive Communication
[ ] Date of Last Relationship Review Meeting
[ ] Topics Discussed in Recent Communications (Performance Updates, Issue Resolution, Scope Adjustments, Strategic Alignment, Invoice Discrepancies)
[ ] Primary Contact Person at Vendor

--- COMPLIANCE & INSURANCE ---
[ ] Vendor's License Type (e.g., Real Estate Broker, Appraiser) (Real Estate Broker, Real Estate Agent, Property Manager, Appraiser, Other)
[ ] License Expiration Date
[ ] Copy of Vendor's License
[ ] Insurance Type Required (General Liability, Professional Liability (Errors & Omissions), Workers' Compensation, Automobile Liability, Other)
[ ] General Liability Insurance Coverage Amount (USD)
[ ] Certificate of Insurance (COI)
[ ] COI Expiration Date
[ ] Notes on Compliance/Insurance (e.g., specific endorsements required)

--- RENEWAL & TERMINATION ---
[ ] Contract Renewal Date
[ ] Contract Term (Years)
[ ] Renewal Decision (Renew, Do Not Renew, Negotiate New Terms)
[ ] Justification for Renewal/Termination Decision
[ ] Number of Issues/Complaints (If Applicable)
[ ] Summary of Performance Issues (If Applicable)
[ ] Termination Effective Date (If Applicable)
[ ] Termination Communication Details (who, when, what was said)
[ ] Supporting Documentation (e.g., performance reviews, termination letters)

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