WMS SYSTEM PERFORMANCE CHECKLIST

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--- SYSTEM AVAILABILITY & UPTIME ---
[ ] Uptime Percentage (Last Month)
[ ] Last Downtime Incident Date
[ ] Duration of Last Downtime Incident (Hours)
[ ] Description of Last Downtime Incident (if applicable)
[ ] Server Location (On-Premise, Cloud - AWS, Cloud - Azure, Cloud - GCP, Other)
[ ] Average Response Time (Seconds)
[ ] Redundancy Measures in Place? (Yes, No, Partial)

--- DATA ACCURACY & INTEGRITY ---
[ ] Cycle Count Accuracy (%)
[ ] Inventory Discrepancy Rate (%)
[ ] Data Validation Rules Implemented? (Yes, No, Partially)
[ ] Description of Recent Data Integrity Issues (if any)
[ ] Are Audit Trails Enabled? (Yes, No)
[ ] Last Data Integrity Audit Date

--- INVENTORY MANAGEMENT PERFORMANCE ---
[ ] Cycle Count Accuracy Rate (%)
[ ] Inventory Discrepancy Rate (%)
[ ] Cycle Counting Frequency (Daily, Weekly, Bi-Weekly, Monthly)
[ ] Average Inventory Turnover Rate
[ ] Last Full Inventory Audit Date
[ ] Description of Significant Inventory Discrepancies (if any)
[ ] Method for Handling Obsolete Inventory (Sale, Donation, Disposal)

--- ORDER FULFILLMENT EFFICIENCY ---
[ ] Average Order Picking Time (minutes)
[ ] Orders Picked Per Hour
[ ] Order Accuracy Rate (%)
[ ] Shipping Errors per 100 Orders
[ ] Shipping Carrier Used (Primary) (UPS, FedEx, USPS, DHL, Other)
[ ] Date of Last Order Fulfillment Process Review
[ ] Notes on Order Fulfillment Process Issues & Improvements

--- RECEIVING & PUTAWAY PROCESSES ---
[ ] Receiving Accuracy Rate (%)
[ ] Average Receiving Time (minutes)
[ ] Putaway Accuracy Rate (%)
[ ] Average Putaway Time (minutes)
[ ] ASN (Advanced Shipping Notice) Usage (Always Used, Frequently Used, Occasionally Used, Rarely Used, Never Used)
[ ] Receiving Document Types (Purchase Order, ASN, Manifest, Packing List)
[ ] Last Cycle Count Completion Date
[ ] Notes on Receiving Process Issues

--- USER INTERFACE & FUNCTIONALITY ---
[ ] Average screen load time (seconds)
[ ] Ease of Navigation (Very Easy, Easy, Neutral, Difficult, Very Difficult)
[ ] Describe any usability issues encountered
[ ] Clarity of data displays (Excellent, Good, Fair, Poor)
[ ] Which features are difficult to use? (Select all that apply) (Reporting, Inventory Lookup, Order Management, User Management, None)
[ ] Number of clicks required to complete a common task (e.g., create a shipment)

--- SYSTEM SECURITY & ACCESS CONTROLS ---
[ ] Authentication Method Used (Username/Password, Multi-Factor Authentication (MFA), Single Sign-On (SSO))
[ ] Number of User Accounts
[ ] Password Complexity Requirements Enforced? (Yes, No, Partially)
[ ] Access Control Levels Defined? (Warehouse Manager, Supervisor, Picker, Receiver, Viewer)
[ ] Last Security Audit Date
[ ] Description of Security Incident Response Plan

--- INTEGRATION WITH OTHER SYSTEMS ---
[ ] Connected Systems (ERP (e.g., SAP, Oracle), TMS (Transportation Management System), E-commerce Platform (e.g., Shopify, Magento), Accounting Software, Other (Specify))
[ ] Data Synchronization Method
[ ] Data Sync Frequency (Hours)
[ ] Last Integration Validation Date
[ ] Description of Data Fields Synced (Example: Order ID, Product SKU)
[ ] Integration Error Handling Process (Automated Alerts, Manual Review, Combined Approach)

--- REPORTING & ANALYTICS ---
[ ] Report Generation Time (seconds)
[ ] Report Accuracy Validation Method (Manual Review, Automated Comparison, Data Reconciliation)
[ ] Summary of Key Performance Indicators (KPIs) from Reports
[ ] Date of Last Report Accuracy Validation
[ ] Report Types Regularly Used (Inventory Aging Report, Order Fulfillment Report, Receiving Performance Report, Warehouse Utilization Report)
[ ] Number of Reports Generated Daily/Weekly

--- SYSTEM MAINTENANCE & UPDATES ---
[ ] Last System Backup Date
[ ] Backup Size (GB)
[ ] Description of Last System Update (Version, Changes)
[ ] Scheduled Next System Maintenance Date
[ ] Maintenance Type (Scheduled Upgrade, Security Patch, Hardware Maintenance, Performance Optimization)
[ ] Notes/Observations during Maintenance
[ ] Backup Logs (Optional)

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