WORK ORDER LIFECYCLE MANAGEMENT

Created by ChecklistGuro (https://checklistguro.com)

[ ] Initialize Work Order: Create a new entry in the Work Order data model to initiate the lifecycle.
[ ] Fetch Customer Details: Retrieve customer contact and location information linked to the Work Order.
[ ] Check Asset History: Retrieve previous maintenance entries for the specific equipment/asset related to this order.
[ ] Calculate Estimated Cost: Calculate the total cost based on estimated labor hours and parts pricing.
[ ] Assign Technician: Create a task for the Dispatcher to assign a qualified technician to the work order.
[ ] Update Order Status to 'Scheduled': Update the Work Order status once a technician and time slot are confirmed.
[ ] Notify Customer of Schedule: Send an email to the customer containing the scheduled date and time.
[ ] On-site Execution Task: Create a task for the assigned Technician to perform the physical work.
[ ] Log Parts Consumption: Update the Work Order with the specific parts used during the repair.
[ ] Calculate Total Parts Cost: Sum the cost of all parts entries linked to this specific Work Order.
[ ] Finalize Grand Total: Sum labor costs and aggregated parts costs to determine the final invoice amount.
[ ] Quality Inspection Task: Create a task for a Supervisor to verify that the work meets safety standards.
[ ] Update Order to 'Completed': Change the Work Order status to 'Completed' after successful inspection.
[ ] Generate Invoice: Create a new entry in the Invoices data model linked to the completed Work Order.
[ ] Send Invoice to Customer: Send the final invoice and summary of work performed to the customer's email.
[ ] Mark Work Order as 'Closed': Final status update to archive the work order and prevent further edits.
[ ] Monthly Maintenance Report: Generate a performance report summarizing all completed work orders for the month.
[ ] Technician Arrival Alert: Send an SMS to the customer when the technician is nearby or starting the task.

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